> ## Documentation Index
> Fetch the complete documentation index at: https://docs.runmorph.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad

> Open-Source Dialpad Connector

<Card title="Dialpad" icon={<svg width="24" height="24" viewBox="0 0 62 62" xmlns="http://www.w3.org/2000/svg" fill="none"><path d="M41.976 19.834c-5.512 0-10.154 4.029-10.927 9.477v-15.15c0-.097-.065-.161-.161-.161-.032 0-.097.032-.129.065l-6.447 6.64a10.96 10.96 0 0 0-4.287-.87C13.932 19.834 9 24.766 9 30.826s4.932 10.992 11.024 10.992c5.512 0 10.154-4.029 10.927-9.477v15.15c0 .161.194.226.29.129l6.447-6.64c1.354.58 2.804.87 4.287.87C48.068 41.851 53 36.919 53 30.859a11 11 0 0 0-11.024-11.024z" fill="#1738fa"/></svg>}>
  The Dialpad connector enables easy and secure data synchronization between your application and your customers' Dialpad accounts through unified data models.
</Card>

## Authorization

<Accordion title="OAuth" defaultOpen={false} icon="key-skeleton" iconType="duotone">
  The Dialpad connector uses OAuth for secure authentication. When creating a connection, the required OAuth scopes are automatically configured based on your specific operations needs (e.g. `genericContact::create`, `genericUser::list`).<br /><br />
  ✓ Automatic token refresh handling<br />
  ✓ Proactive insufficient permissions detection<br /><br />

  [View our step-by-step integration guide](./../api-reference/intro)

  **Whitelabel**

  <Check>
    **Supported** <br />
    You can choose to provide your own set of `clientId` and `clientSecret` for this
    connector from the Morph Cloud dashboard; allowing a fully whitelabled experience
    for your end-customers.
  </Check>
</Accordion>

<CodeGroup>
  ```typescript TypeScript theme={null}
  import { Morph } from "@runmorph/cloud";

  const morph = Morph({ publicKey: "pk_demo_xxxxxxxxxxxxxxx", secretKey: "sk_demo_xxxxxxxxxxxxxxx"}); 

  // create a new connection
  const connection = morph.connections({ connectorId: "dialpad", ownerId: "demo" });
  await connection.create({ operations:[ "genericContact::list" ]});

  // auhtorize the connection
  const { auhtorizationUrl } = await connection.authorize();

  // redirect the user to the auhtorizationUrl
  ```

  ```tsx React theme={null}
  import { Morph, Connect } from "@runmorph/atoms";

  // generate sessionToken from server →  morph.sessions().create(...);

  export default function ConnectionPage({ sessionToken }) {
    return (
      <Morph.Provider>
        <Connect
          sessionToken={sessionToken}
          connectionCallbacks={{
            onError: (error) => alert(error.message)
          }}
        />
      </Morph.Provider>
    );
  }
  ```

  ```python Python theme={null}
  morph = Morph(api_key="pk_demo_xxxxxxxxxxxxxxx", api_secret="sk_demo_xxxxxxxxxxxxxxx")

  # create a new connection
  connection = morph.connections(connector_id="dialpad", owner_id="demo")
  connection.create(operations=[ "genericContact::list" ])

  # authorize the connection
  auth_result = connection.authorize()
  authorization_url = auth_result["authorization_url"]

  # redirect the user to the authorization_url
  ```

  ```ruby Ruby theme={null}
  morph = Morph.new(api_key: "pk_demo_xxxxxxxxxxxxxxx", api_secret: "sk_demo_xxxxxxxxxxxxxxx")

  # create a new connection
  connection = morph.connections(connector_id: "dialpad", owner_id: "demo")
  connection.create(operations: [ "genericContact::list" ])

  # authorize the connection
  auth_result = connection.authorize
  authorization_url = auth_result[:authorization_url]

  # redirect the user to the authorization_url
  ```

  ```php PHP theme={null}
  $morph = new Morph([
    'api_key' => 'pk_demo_xxxxxxxxxxxxxxx',
    'api_secret' => 'sk_demo_xxxxxxxxxxxxxxx'
  ]);

  // create a new connection
  $connection = $morph->connections([
    'connector_id' => 'dialpad',
    'owner_id' => 'demo'
  ]);
  $connection->create(['operations' => ['genericContact::create','genericUser::list']]);

  // auhtorize the connection
  $authResult = $connection->authorize();
  $authorizationUrl = $authResult['authorization_url'];

  // redirect the user to the auhtorizationUrl
  ```

  ```go Go theme={null}
  morph := morph.New(&morph.Config{
      publicKey:    "pk_demo_xxxxxxxxxxxxxxx",
      secretKey: "sk_demo_xxxxxxxxxxxxxxx",
  })

  // create a new connection
  connection := morph.Connections(&morph.ConnectionConfig{
      ConnectorId: "dialpad",
      OwnerId:    "demo",
  })
  connection.Create(&morph.CreateConfig{
      Operations: []string{"genericContact::create", "genericUser::list"},
  })

  // authorize the connection
  authResult, _ := connection.Authorize()
  authorizationUrl := authResult.AuthorizationUrl

  // redirect the user to the authorization URL
  ```
</CodeGroup>

<br />

<Accordion title="Try a live demo of Dialpad connection ✨">
  <Check>
    **Live Demo** <br />
    Select a connector below to experience our seamless authentication flow and see
    how easy it is to connect third-party services.
  </Check>

  <iframe src="https://atoms-playground.vercel.app/temp/connectors/dialpad?theme=light" width="100%" height="370px" className="block dark:hidden" />

  <iframe src="https://atoms-playground.vercel.app/temp/connectors/dialpad?theme=dark" width="100%" height="370px" className="hidden dark:block" />
</Accordion>

## Models

### Generic

<AccordionGroup>
  <Accordion title="Contact" defaultOpen={false} icon="user-group">
    <p>
      The Dialpad connector seamlessly integrates with our unified `genericContact` model, enabling you to manage Contacts with rich data including `firstName`, `lastName`, `phoneNumber`, `email` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact`</td>
        <td className="py-1 px-2">[List and Search Dialpad Contacts](./../api-reference/models/contact/list-contact)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact/:id`</td>
        <td className="py-1 px-2">[Retrieve a Dialpad Contact](./../api-reference/models/contact/retrieve-contact)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact`</td>
        <td className="py-1 px-2">[Create a Dialpad Contact](./../api-reference/models/contact/create-contact)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact/:id`</td>
        <td className="py-1 px-2">[Update a Dialpad Contact](./../api-reference/models/contact/update-contact)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact/:id`</td>
        <td className="py-1 px-2">[Delete a Dialpad Contact](./../api-reference/models/contact/delete-contact)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Dialpad connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Dialpad Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view Contact model details](./../models/genericContact)
  </Accordion>

  <Accordion title="User" defaultOpen={false} icon="users-medical">
    <p>
      The Dialpad connector seamlessly integrates with our unified `genericUser` model, enabling you to manage Users with rich data including `firstName`, `lastName`, `email` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser`</td>
        <td className="py-1 px-2">[List and Search Dialpad Users](./../api-reference/models/user/list-user)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser/:id`</td>
        <td className="py-1 px-2">[Retrieve a Dialpad User](./../api-reference/models/user/retrieve-user)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser`</td>
        <td className="py-1 px-2">[Create a Dialpad User](./../api-reference/models/user/create-user)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser/:id`</td>
        <td className="py-1 px-2">[Update a Dialpad User](./../api-reference/models/user/update-user)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser/:id`</td>
        <td className="py-1 px-2">[Delete a Dialpad User](./../api-reference/models/user/delete-user)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Dialpad connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Dialpad User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view User model details](./../models/genericUser)
  </Accordion>

  <Accordion title="Workspace" defaultOpen={false} icon="network-wired">
    <p>
      The Dialpad connector seamlessly integrates with our unified `genericWorkspace` model, enabling you to manage Workspaces with rich data including `name` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace`</td>
        <td className="py-1 px-2">[List and Search Dialpad Workspaces](./../api-reference/models/workspace/list-workspace)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace/:id`</td>
        <td className="py-1 px-2">[Retrieve a Dialpad Workspace](./../api-reference/models/workspace/retrieve-workspace)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace`</td>
        <td className="py-1 px-2">[Create a Dialpad Workspace](./../api-reference/models/workspace/create-workspace)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace/:id`</td>
        <td className="py-1 px-2">[Update a Dialpad Workspace](./../api-reference/models/workspace/update-workspace)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace/:id`</td>
        <td className="py-1 px-2">[Delete a Dialpad Workspace](./../api-reference/models/workspace/delete-workspace)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Dialpad connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Dialpad Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view Workspace model details](./../models/genericWorkspace)
  </Accordion>
</AccordionGroup>

### Telephony

<AccordionGroup>
  <Accordion title="Call" defaultOpen={false} icon="phone">
    <p>
      The Dialpad connector seamlessly integrates with our unified `telephonyCall` model, enabling you to manage Calls with rich data including `direction`, `status`, `startedAt`, `answeredAt`, `endedAt` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCall`</td>
        <td className="py-1 px-2">[List and Search Dialpad Calls](./../api-reference/models/call/list-call)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCall/:id`</td>
        <td className="py-1 px-2">[Retrieve a Dialpad Call](./../api-reference/models/call/retrieve-call)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCall`</td>
        <td className="py-1 px-2">[Create a Dialpad Call](./../api-reference/models/call/create-call)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCall/:id`</td>
        <td className="py-1 px-2">[Update a Dialpad Call](./../api-reference/models/call/update-call)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCall/:id`</td>
        <td className="py-1 px-2">[Delete a Dialpad Call](./../api-reference/models/call/delete-call)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Dialpad connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Dialpad Call custom fields to the unified call model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view Call model details](./../models/telephonyCall)
  </Accordion>

  <Accordion title="Call Transcript" defaultOpen={false} icon="file-lines">
    <p>
      The Dialpad connector seamlessly integrates with our unified `telephonyCallTranscript` model, enabling you to manage Call Transcripts with rich data including `call`, `duration`, `segments`, `speakers` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCallTranscript`</td>
        <td className="py-1 px-2">[List and Search Dialpad Call Transcripts](./../api-reference/models/call-transcript/list-call-transcript)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCallTranscript/:id`</td>
        <td className="py-1 px-2">[Retrieve a Dialpad Call Transcript](./../api-reference/models/call-transcript/retrieve-call-transcript)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCallTranscript`</td>
        <td className="py-1 px-2">[Create a Dialpad Call Transcript](./../api-reference/models/call-transcript/create-call-transcript)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCallTranscript/:id`</td>
        <td className="py-1 px-2">[Update a Dialpad Call Transcript](./../api-reference/models/call-transcript/update-call-transcript)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/telephonyCallTranscript/:id`</td>
        <td className="py-1 px-2">[Delete a Dialpad Call Transcript](./../api-reference/models/call-transcript/delete-call-transcript)</td>
      </tr>
    </table>

    <br />

    [view Call Transcript model details](./../models/telephonyCallTranscript)
  </Accordion>
</AccordionGroup>

## Custom

<Check>
  **Supported** <br />
  Can't find the unified model you need? The Dialpad connector supports your own custom model.
</Check>

## Webhooks

<Accordion title="Events Subscription" defaultOpen={false} icon="webhook" iconType="duotone">
  The Dialpad connector supports real-time event subscriptions, allowing you to
  receive instant notifications when records are created, updated, or deleted.
  Below are the supported models and their corresponding triggers.

  <table className="mt-0">
    <tr>
      <th className="py-1 px-2">Models</th>
      <th className="py-1 px-2">Created</th>
      <th className="py-1 px-2">Updated</th>
      <th className="py-1 px-2">Deleted</th>
      <th className="py-1 px-6">API Reference</th>
    </tr>

    <tr>
      <td className="">`genericContact`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/contact/event)
      </td>
    </tr>

    <tr>
      <td className="">`genericUser`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/user/event)
      </td>
    </tr>

    <tr>
      <td className="">`genericWorkspace`</td>

      <td className=" text-center">
        <Icon icon="circle-x" iconType="duotone" color="gray" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-x" iconType="duotone" color="gray" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-x" iconType="duotone" color="gray" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/workspace/event)
      </td>
    </tr>

    <tr>
      <td className="">`telephonyCall`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/call/event)
      </td>
    </tr>

    <tr>
      <td className="">`telephonyCallTranscript`</td>

      <td className=" text-center">
        <Icon icon="circle-x" iconType="duotone" color="gray" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-x" iconType="duotone" color="gray" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-x" iconType="duotone" color="gray" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/call-transcript/event)
      </td>
    </tr>
  </table>
</Accordion>

## Proxy

<Check>
  **Supported** <br />
  The Dialpad connector supports our `Proxy Request` feature, allowing you to directly
  call any endpoints from Dialpad's public API without needing to handle authentication.
  Your customer's token will be automatically set and refreshed as needed, enabling
  quick implementation of custom connector behaviors. [View API Reference](./../api-reference/proxy/proxy-request-to-connector).
</Check>
