> ## Documentation Index
> Fetch the complete documentation index at: https://docs.runmorph.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Freshsales

> Open-Source Freshsales Connector

<Card title="Freshsales" icon={<svg width="24" height="24" viewBox="0 0 62 62" xmlns="http://www.w3.org/2000/svg" fill="none"><path d="M30.94 9h16.505A5.51 5.51 0 0 1 53 14.556V31.06a21.93 21.93 0 0 1-21.939 21.939h-.122A21.93 21.93 0 0 1 9.001 31.06C8.879 18.935 18.693 9.122 30.818 9h.122z" fill="#ffa800"/><path d="M31.224 19.989a4.36 4.36 0 0 1 4.38 4.38 4.36 4.36 0 0 1-4.38 4.38 4.36 4.36 0 0 1-4.38-4.38c-.041-2.433 1.947-4.38 4.38-4.38zm-9.692 10.179l7.624 7.624v4.258h3.731v-4.258l7.624-7.624H21.532z" fill="#fff"/></svg>}>
  The Freshsales connector enables easy and secure data synchronization between your application and your customers' Freshsales accounts through unified data models.
</Card>

## Authorization

<Accordion title="OAuth" defaultOpen={false} icon="key-skeleton" iconType="duotone">
  The Freshsales connector uses OAuth for secure authentication. When creating a connection, the required OAuth scopes are automatically configured based on your specific operations needs (e.g. `genericContact::create`, `genericUser::list`).<br /><br />
  ✓ Automatic token refresh handling<br />
  ✓ Proactive insufficient permissions detection<br /><br />

  [View our step-by-step integration guide](./../api-reference/intro)

  **Whitelabel**

  <Check>
    **Supported** <br />
    You can choose to provide your own set of `clientId` and `clientSecret` for this
    connector from the Morph Cloud dashboard; allowing a fully whitelabled experience
    for your end-customers.
  </Check>
</Accordion>

<CodeGroup>
  ```typescript TypeScript theme={null}
  import { Morph } from "@runmorph/cloud";

  const morph = Morph({ publicKey: "pk_demo_xxxxxxxxxxxxxxx", secretKey: "sk_demo_xxxxxxxxxxxxxxx"}); 

  // create a new connection
  const connection = morph.connections({ connectorId: "freshsales", ownerId: "demo" });
  await connection.create({ operations:[ "genericContact::list" ]});

  // auhtorize the connection
  const { auhtorizationUrl } = await connection.authorize();

  // redirect the user to the auhtorizationUrl
  ```

  ```tsx React theme={null}
  import { Morph, Connect } from "@runmorph/atoms";

  // generate sessionToken from server →  morph.sessions().create(...);

  export default function ConnectionPage({ sessionToken }) {
    return (
      <Morph.Provider>
        <Connect
          sessionToken={sessionToken}
          connectionCallbacks={{
            onError: (error) => alert(error.message)
          }}
        />
      </Morph.Provider>
    );
  }
  ```

  ```python Python theme={null}
  morph = Morph(api_key="pk_demo_xxxxxxxxxxxxxxx", api_secret="sk_demo_xxxxxxxxxxxxxxx")

  # create a new connection
  connection = morph.connections(connector_id="freshsales", owner_id="demo")
  connection.create(operations=[ "genericContact::list" ])

  # authorize the connection
  auth_result = connection.authorize()
  authorization_url = auth_result["authorization_url"]

  # redirect the user to the authorization_url
  ```

  ```ruby Ruby theme={null}
  morph = Morph.new(api_key: "pk_demo_xxxxxxxxxxxxxxx", api_secret: "sk_demo_xxxxxxxxxxxxxxx")

  # create a new connection
  connection = morph.connections(connector_id: "freshsales", owner_id: "demo")
  connection.create(operations: [ "genericContact::list" ])

  # authorize the connection
  auth_result = connection.authorize
  authorization_url = auth_result[:authorization_url]

  # redirect the user to the authorization_url
  ```

  ```php PHP theme={null}
  $morph = new Morph([
    'api_key' => 'pk_demo_xxxxxxxxxxxxxxx',
    'api_secret' => 'sk_demo_xxxxxxxxxxxxxxx'
  ]);

  // create a new connection
  $connection = $morph->connections([
    'connector_id' => 'freshsales',
    'owner_id' => 'demo'
  ]);
  $connection->create(['operations' => ['genericContact::create','genericUser::list']]);

  // auhtorize the connection
  $authResult = $connection->authorize();
  $authorizationUrl = $authResult['authorization_url'];

  // redirect the user to the auhtorizationUrl
  ```

  ```go Go theme={null}
  morph := morph.New(&morph.Config{
      publicKey:    "pk_demo_xxxxxxxxxxxxxxx",
      secretKey: "sk_demo_xxxxxxxxxxxxxxx",
  })

  // create a new connection
  connection := morph.Connections(&morph.ConnectionConfig{
      ConnectorId: "freshsales",
      OwnerId:    "demo",
  })
  connection.Create(&morph.CreateConfig{
      Operations: []string{"genericContact::create", "genericUser::list"},
  })

  // authorize the connection
  authResult, _ := connection.Authorize()
  authorizationUrl := authResult.AuthorizationUrl

  // redirect the user to the authorization URL
  ```
</CodeGroup>

<br />

<Accordion title="Try a live demo of Freshsales connection ✨">
  <Check>
    **Live Demo** <br />
    Select a connector below to experience our seamless authentication flow and see
    how easy it is to connect third-party services.
  </Check>

  <iframe src="https://atoms-playground.vercel.app/temp/connectors/freshsales?theme=light" width="100%" height="370px" className="block dark:hidden" />

  <iframe src="https://atoms-playground.vercel.app/temp/connectors/freshsales?theme=dark" width="100%" height="370px" className="hidden dark:block" />
</Accordion>

## Models

### Generic

<AccordionGroup>
  <Accordion title="Contact" defaultOpen={false} icon="user-group">
    <p>
      The Freshsales connector seamlessly integrates with our unified `genericContact` model, enabling you to manage Contacts with rich data including `firstName`, `lastName`, `phoneNumber`, `email` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact`</td>
        <td className="py-1 px-2">[List and Search Freshsales Contacts](./../api-reference/models/contact/list-contact)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact/:id`</td>
        <td className="py-1 px-2">[Retrieve a Freshsales Contact](./../api-reference/models/contact/retrieve-contact)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact`</td>
        <td className="py-1 px-2">[Create a Freshsales Contact](./../api-reference/models/contact/create-contact)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact/:id`</td>
        <td className="py-1 px-2">[Update a Freshsales Contact](./../api-reference/models/contact/update-contact)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/genericContact/:id`</td>
        <td className="py-1 px-2">[Delete a Freshsales Contact](./../api-reference/models/contact/delete-contact)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Freshsales connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Freshsales Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view Contact model details](./../models/genericContact)
  </Accordion>

  <Accordion title="Company" defaultOpen={false} icon="building">
    <p>
      The Freshsales connector seamlessly integrates with our unified `genericCompany` model, enabling you to manage Companies with rich data including `name` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericCompany`</td>
        <td className="py-1 px-2">[List and Search Freshsales Companies](./../api-reference/models/company/list-company)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericCompany/:id`</td>
        <td className="py-1 px-2">[Retrieve a Freshsales Company](./../api-reference/models/company/retrieve-company)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/genericCompany`</td>
        <td className="py-1 px-2">[Create a Freshsales Company](./../api-reference/models/company/create-company)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/genericCompany/:id`</td>
        <td className="py-1 px-2">[Update a Freshsales Company](./../api-reference/models/company/update-company)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/genericCompany/:id`</td>
        <td className="py-1 px-2">[Delete a Freshsales Company](./../api-reference/models/company/delete-company)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Freshsales connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Freshsales Company custom fields to the unified company model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view Company model details](./../models/genericCompany)
  </Accordion>

  <Accordion title="User" defaultOpen={false} icon="users-medical">
    <p>
      The Freshsales connector seamlessly integrates with our unified `genericUser` model, enabling you to manage Users with rich data including `firstName`, `lastName`, `email` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser`</td>
        <td className="py-1 px-2">[List and Search Freshsales Users](./../api-reference/models/user/list-user)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser/:id`</td>
        <td className="py-1 px-2">[Retrieve a Freshsales User](./../api-reference/models/user/retrieve-user)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser`</td>
        <td className="py-1 px-2">[Create a Freshsales User](./../api-reference/models/user/create-user)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser/:id`</td>
        <td className="py-1 px-2">[Update a Freshsales User](./../api-reference/models/user/update-user)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/genericUser/:id`</td>
        <td className="py-1 px-2">[Delete a Freshsales User](./../api-reference/models/user/delete-user)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Freshsales connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Freshsales User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view User model details](./../models/genericUser)
  </Accordion>

  <Accordion title="Workspace" defaultOpen={false} icon="network-wired">
    <p>
      The Freshsales connector seamlessly integrates with our unified `genericWorkspace` model, enabling you to manage Workspaces with rich data including `name` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace`</td>
        <td className="py-1 px-2">[List and Search Freshsales Workspaces](./../api-reference/models/workspace/list-workspace)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace/:id`</td>
        <td className="py-1 px-2">[Retrieve a Freshsales Workspace](./../api-reference/models/workspace/retrieve-workspace)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace`</td>
        <td className="py-1 px-2">[Create a Freshsales Workspace](./../api-reference/models/workspace/create-workspace)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace/:id`</td>
        <td className="py-1 px-2">[Update a Freshsales Workspace](./../api-reference/models/workspace/update-workspace)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/genericWorkspace/:id`</td>
        <td className="py-1 px-2">[Delete a Freshsales Workspace](./../api-reference/models/workspace/delete-workspace)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Freshsales connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Freshsales Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view Workspace model details](./../models/genericWorkspace)
  </Accordion>
</AccordionGroup>

### CRM

<AccordionGroup>
  <Accordion title="Opportunity" defaultOpen={false} icon="badge-dollar">
    <p>
      The Freshsales connector seamlessly integrates with our unified `crmOpportunity` model, enabling you to manage Opportunities with rich data including `name`, `amount`, `currency`, `pipeline`, `stage` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/crmOpportunity`</td>
        <td className="py-1 px-2">[List and Search Freshsales Opportunities](./../api-reference/models/opportunity/list-opportunity)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/crmOpportunity/:id`</td>
        <td className="py-1 px-2">[Retrieve a Freshsales Opportunity](./../api-reference/models/opportunity/retrieve-opportunity)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/crmOpportunity`</td>
        <td className="py-1 px-2">[Create a Freshsales Opportunity](./../api-reference/models/opportunity/create-opportunity)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/crmOpportunity/:id`</td>
        <td className="py-1 px-2">[Update a Freshsales Opportunity](./../api-reference/models/opportunity/update-opportunity)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/crmOpportunity/:id`</td>
        <td className="py-1 px-2">[Delete a Freshsales Opportunity](./../api-reference/models/opportunity/delete-opportunity)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Freshsales connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Freshsales Opportunity custom fields to the unified opportunity model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view Opportunity model details](./../models/crmOpportunity)
  </Accordion>

  <Accordion title="Pipeline" defaultOpen={false} icon="square-kanban">
    <p>
      The Freshsales connector seamlessly integrates with our unified `crmPipeline` model, enabling you to manage Pipelines with rich data including `name`, `stages` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/crmPipeline`</td>
        <td className="py-1 px-2">[List and Search Freshsales Pipelines](./../api-reference/models/pipeline/list-pipeline)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/crmPipeline/:id`</td>
        <td className="py-1 px-2">[Retrieve a Freshsales Pipeline](./../api-reference/models/pipeline/retrieve-pipeline)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/crmPipeline`</td>
        <td className="py-1 px-2">[Create a Freshsales Pipeline](./../api-reference/models/pipeline/create-pipeline)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/crmPipeline/:id`</td>
        <td className="py-1 px-2">[Update a Freshsales Pipeline](./../api-reference/models/pipeline/update-pipeline)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/crmPipeline/:id`</td>
        <td className="py-1 px-2">[Delete a Freshsales Pipeline](./../api-reference/models/pipeline/delete-pipeline)</td>
      </tr>
    </table>

    <br />

    [view Pipeline model details](./../models/crmPipeline)
  </Accordion>

  <Accordion title="Stage" defaultOpen={false} icon="flag-pennant">
    <p>
      The Freshsales connector seamlessly integrates with our unified `crmStage` model, enabling you to manage Stages with rich data including `pipeline`, `name`, `type` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/crmStage`</td>
        <td className="py-1 px-2">[List and Search Freshsales Stages](./../api-reference/models/stage/list-stage)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/crmStage/:id`</td>
        <td className="py-1 px-2">[Retrieve a Freshsales Stage](./../api-reference/models/stage/retrieve-stage)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/crmStage`</td>
        <td className="py-1 px-2">[Create a Freshsales Stage](./../api-reference/models/stage/create-stage)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/crmStage/:id`</td>
        <td className="py-1 px-2">[Update a Freshsales Stage](./../api-reference/models/stage/update-stage)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/crmStage/:id`</td>
        <td className="py-1 px-2">[Delete a Freshsales Stage](./../api-reference/models/stage/delete-stage)</td>
      </tr>
    </table>

    <br />

    [view Stage model details](./../models/crmStage)
  </Accordion>

  <Accordion title="Engagement" defaultOpen={false} icon="comments">
    <p>
      The Freshsales connector seamlessly integrates with our unified `crmEngagement` model, enabling you to manage Engagements with rich data including `type`, `direction`, `status`, `title`, `description` and other key details <br />
    </p>

    **API Reference**

    <table className="mt-0">
      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/crmEngagement`</td>
        <td className="py-1 px-2">[List and Search Freshsales Engagements](./../api-reference/models/engagement/list-engagement)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-green-400/20 text-green-700 dark:bg-green-400/20 dark:text-green-400">GET</span>
        </td>

        <td className="py-1 px-2">`/resources/crmEngagement/:id`</td>
        <td className="py-1 px-2">[Retrieve a Freshsales Engagement](./../api-reference/models/engagement/retrieve-engagement)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md  leading-tight font-bold bg-blue-400/20 text-blue-700 dark:bg-blue-400/20 dark:text-blue-400">POST</span>
        </td>

        <td className="py-1 px-2">`/resources/crmEngagement`</td>
        <td className="py-1 px-2">[Create a Freshsales Engagement](./../api-reference/models/engagement/create-engagement)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-orange-400/20 text-orange-700 dark:bg-orange-400/20 dark:text-orange-400">PATCH</span>
        </td>

        <td className="py-1 px-2">`/resources/crmEngagement/:id`</td>
        <td className="py-1 px-2">[Update a Freshsales Engagement](./../api-reference/models/engagement/update-engagement)</td>
      </tr>

      <tr>
        <td className="py-1 px-2">
          <span className="px-1 py-0.5 rounded-md leading-tight font-bold bg-red-400/20 text-red-700 dark:bg-red-400/20 dark:text-red-400">DEL</span>
        </td>

        <td className="py-1 px-2">`/resources/crmEngagement/:id`</td>
        <td className="py-1 px-2">[Delete a Freshsales Engagement](./../api-reference/models/engagement/delete-engagement)</td>
      </tr>
    </table>

    **Custom Fields**

    <Check>
      **Supported** <br />
      The Freshsales connector supports our `Field Mapping` feature, enabling you or your customers to seamlessly map Freshsales Engagement custom fields to the unified engagement model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
    </Check>

    <br />

    [view Engagement model details](./../models/crmEngagement)
  </Accordion>
</AccordionGroup>

## Custom

<Check>
  **Supported** <br />
  Can't find the unified model you need? The Freshsales connector supports your own custom model.
</Check>

## Webhooks

<Accordion title="Events Subscription" defaultOpen={false} icon="webhook" iconType="duotone">
  The Freshsales connector supports real-time event subscriptions, allowing you to
  receive instant notifications when records are created, updated, or deleted.
  Below are the supported models and their corresponding triggers.

  <table className="mt-0">
    <tr>
      <th className="py-1 px-2">Models</th>
      <th className="py-1 px-2">Created</th>
      <th className="py-1 px-2">Updated</th>
      <th className="py-1 px-2">Deleted</th>
      <th className="py-1 px-6">API Reference</th>
    </tr>

    <tr>
      <td className="">`genericContact`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/contact/event)
      </td>
    </tr>

    <tr>
      <td className="">`genericCompany`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/company/event)
      </td>
    </tr>

    <tr>
      <td className="">`genericUser`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/user/event)
      </td>
    </tr>

    <tr>
      <td className="">`genericWorkspace`</td>

      <td className=" text-center">
        <Icon icon="circle-x" iconType="duotone" color="gray" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-x" iconType="duotone" color="gray" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-x" iconType="duotone" color="gray" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/workspace/event)
      </td>
    </tr>

    <tr>
      <td className="">`crmOpportunity`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/opportunity/event)
      </td>
    </tr>

    <tr>
      <td className="">`crmPipeline`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/pipeline/event)
      </td>
    </tr>

    <tr>
      <td className="">`crmStage`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/stage/event)
      </td>
    </tr>

    <tr>
      <td className="">`crmEngagement`</td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        <Icon icon="circle-check" iconType="duotone" />
      </td>

      <td className=" text-center">
        [view event](./../api-reference/models/engagement/event)
      </td>
    </tr>
  </table>
</Accordion>

## Proxy

<Check>
  **Supported** <br />
  The Freshsales connector supports our `Proxy Request` feature, allowing you to directly
  call any endpoints from Freshsales's public API without needing to handle authentication.
  Your customer's token will be automatically set and refreshed as needed, enabling
  quick implementation of custom connector behaviors. [View API Reference](./../api-reference/proxy/proxy-request-to-connector).
</Check>
