Open-Source ServiceNow Connector
The ServiceNow connector enables easy and secure data synchronization between your application and your customers’ ServiceNow accounts through unified data models.
OAuth
The ServiceNow connector uses OAuth for secure authentication. When creating a connection, the required OAuth scopes are automatically configured based on your specific operations needs (e.g. genericContact::create
, genericUser::list
).
✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection
View our step-by-step integration guide
Whitelabel
Supported
You can choose to provide your own set of clientId
and clientSecret
for this
connector from the Morph Cloud dashboard; allowing a fully whitelabled experience
for your end-customers.
Try a live demo of ServiceNow connection ✨
Live Demo
Select a connector below to experience our seamless authentication flow and see
how easy it is to connect third-party services.
User
The ServiceNow connector seamlessly integrates with our unified genericUser
model, enabling you to manage Users with rich data including firstName
, lastName
, email
and other key details
API Reference
GET | /resources/genericUser | List and Search ServiceNow Users |
GET | /resources/genericUser/:id | Retrieve a ServiceNow User |
POST | /resources/genericUser | Create a ServiceNow User |
PATCH | /resources/genericUser/:id | Update a ServiceNow User |
DEL | /resources/genericUser/:id | Delete a ServiceNow User |
Custom Fields
Supported
The ServiceNow connector supports our Field Mapping
feature, enabling you or your customers to seamlessly map ServiceNow User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
Workspace
The ServiceNow connector seamlessly integrates with our unified genericWorkspace
model, enabling you to manage Workspaces with rich data including name
and other key details
API Reference
GET | /resources/genericWorkspace | List and Search ServiceNow Workspaces |
GET | /resources/genericWorkspace/:id | Retrieve a ServiceNow Workspace |
POST | /resources/genericWorkspace | Create a ServiceNow Workspace |
PATCH | /resources/genericWorkspace/:id | Update a ServiceNow Workspace |
DEL | /resources/genericWorkspace/:id | Delete a ServiceNow Workspace |
Custom Fields
Supported
The ServiceNow connector supports our Field Mapping
feature, enabling you or your customers to seamlessly map ServiceNow Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
Supported
Can’t find the unified model you need? The ServiceNow connector supports your own custom model.
Events Subscription
The ServiceNow connector supports real-time event subscriptions, allowing you to receive instant notifications when records are created, updated, or deleted. Below are the supported models and their corresponding triggers.
Models | Created | Updated | Deleted | API Reference |
---|---|---|---|---|
genericUser | ||||
genericWorkspace |
Supported
The ServiceNow connector supports our Proxy Request
feature, allowing you to directly
call any endpoints from ServiceNow’s public API without needing to handle authentication.
Your customer’s token will be automatically set and refreshed as needed, enabling
quick implementation of custom connector behaviors. View API Reference.