> ## Documentation Index
> Fetch the complete documentation index at: https://docs.runmorph.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Ticket Comment

> Open-Source Unified Ticket Comment Model

<Card title="Ticket Comment" icon="comments" iconType="duotone">
  A comment or update on a ticket.
</Card>

## Fields

<ParamField body="ticket" type="issueTicket">
  The ticket this comment belongs to
</ParamField>

<ParamField body="author" type="genericUser">
  User who wrote the comment
</ParamField>

<ParamField body="content" type="string">
  Content of the comment
</ParamField>

<ParamField body="createdAt" type="date">
  When the comment was created
</ParamField>

<ParamField body="isInternal" type="boolean">
  Whether this is an internal note or public comment
</ParamField>

## Custom Fields

<Check>
  **Supported** <br />
  The Ticket Comment model supports our `Field Mapping` feature, enabling you or your customers
  to seamlessly map ticket comment custom fields to the unified ticket comment model.
</Check>