Skip to main content

Gainsight CC

The Gainsight CC connector enables easy and secure data synchronization between your application and your customers’ Gainsight CC accounts through unified data models.

​
Authorization

The Gainsight CC connector uses OAuth for secure authentication. When creating a connection, the required OAuth scopes are automatically configured based on your specific operations needs (e.g. genericContact::create, genericUser::list).

✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection

View our step-by-step integration guideWhitelabel
Supported
You can choose to provide your own set of clientId and clientSecret for this connector from the Morph Cloud dashboard; allowing a fully whitelabled experience for your end-customers.
import { Morph } from "@runmorph/cloud";

const morph = Morph({ publicKey: "pk_demo_xxxxxxxxxxxxxxx", secretKey: "sk_demo_xxxxxxxxxxxxxxx"}); 

// create a new connection
const connection = morph.connections({ connectorId: "gainsight-cc", ownerId: "demo" });
await connection.create({ operations:[ "genericContact::list" ]});

// auhtorize the connection
const { auhtorizationUrl } = await connection.authorize();

// redirect the user to the auhtorizationUrl

Live Demo
Select a connector below to experience our seamless authentication flow and see how easy it is to connect third-party services.

​
Models

​
Generic

The Gainsight CC connector seamlessly integrates with our unified genericContact model, enabling you to manage Contacts with rich data including firstName, lastName, phoneNumber, email and other key details

API Reference
GET/resources/genericContactList and Search Gainsight CC Contacts
GET/resources/genericContact/:idRetrieve a Gainsight CC Contact
POST/resources/genericContactCreate a Gainsight CC Contact
PATCH/resources/genericContact/:idUpdate a Gainsight CC Contact
DEL/resources/genericContact/:idDelete a Gainsight CC Contact
Custom Fields
Supported
The Gainsight CC connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gainsight CC Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Contact model details

The Gainsight CC connector seamlessly integrates with our unified genericCompany model, enabling you to manage Companies with rich data including name and other key details

API Reference
GET/resources/genericCompanyList and Search Gainsight CC Companies
GET/resources/genericCompany/:idRetrieve a Gainsight CC Company
POST/resources/genericCompanyCreate a Gainsight CC Company
PATCH/resources/genericCompany/:idUpdate a Gainsight CC Company
DEL/resources/genericCompany/:idDelete a Gainsight CC Company
Custom Fields
Supported
The Gainsight CC connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gainsight CC Company custom fields to the unified company model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Company model details

The Gainsight CC connector seamlessly integrates with our unified genericUser model, enabling you to manage Users with rich data including firstName, lastName, email and other key details

API Reference
GET/resources/genericUserList and Search Gainsight CC Users
GET/resources/genericUser/:idRetrieve a Gainsight CC User
POST/resources/genericUserCreate a Gainsight CC User
PATCH/resources/genericUser/:idUpdate a Gainsight CC User
DEL/resources/genericUser/:idDelete a Gainsight CC User
Custom Fields
Supported
The Gainsight CC connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gainsight CC User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view User model details

The Gainsight CC connector seamlessly integrates with our unified genericWorkspace model, enabling you to manage Workspaces with rich data including name and other key details

API Reference
GET/resources/genericWorkspaceList and Search Gainsight CC Workspaces
GET/resources/genericWorkspace/:idRetrieve a Gainsight CC Workspace
POST/resources/genericWorkspaceCreate a Gainsight CC Workspace
PATCH/resources/genericWorkspace/:idUpdate a Gainsight CC Workspace
DEL/resources/genericWorkspace/:idDelete a Gainsight CC Workspace
Custom Fields
Supported
The Gainsight CC connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gainsight CC Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Workspace model details

​
CRM

The Gainsight CC connector seamlessly integrates with our unified crmOpportunity model, enabling you to manage Opportunities with rich data including name, amount, currency, pipeline, stage and other key details

API Reference
GET/resources/crmOpportunityList and Search Gainsight CC Opportunities
GET/resources/crmOpportunity/:idRetrieve a Gainsight CC Opportunity
POST/resources/crmOpportunityCreate a Gainsight CC Opportunity
PATCH/resources/crmOpportunity/:idUpdate a Gainsight CC Opportunity
DEL/resources/crmOpportunity/:idDelete a Gainsight CC Opportunity
Custom Fields
Supported
The Gainsight CC connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gainsight CC Opportunity custom fields to the unified opportunity model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Opportunity model details

The Gainsight CC connector seamlessly integrates with our unified crmPipeline model, enabling you to manage Pipelines with rich data including name, stages and other key details

API Reference
GET/resources/crmPipelineList and Search Gainsight CC Pipelines
GET/resources/crmPipeline/:idRetrieve a Gainsight CC Pipeline
POST/resources/crmPipelineCreate a Gainsight CC Pipeline
PATCH/resources/crmPipeline/:idUpdate a Gainsight CC Pipeline
DEL/resources/crmPipeline/:idDelete a Gainsight CC Pipeline

view Pipeline model details

The Gainsight CC connector seamlessly integrates with our unified crmStage model, enabling you to manage Stages with rich data including pipeline, name, type and other key details

API Reference
GET/resources/crmStageList and Search Gainsight CC Stages
GET/resources/crmStage/:idRetrieve a Gainsight CC Stage
POST/resources/crmStageCreate a Gainsight CC Stage
PATCH/resources/crmStage/:idUpdate a Gainsight CC Stage
DEL/resources/crmStage/:idDelete a Gainsight CC Stage

view Stage model details

The Gainsight CC connector seamlessly integrates with our unified crmEngagement model, enabling you to manage Engagements with rich data including type, direction, status, title, description and other key details

API Reference
GET/resources/crmEngagementList and Search Gainsight CC Engagements
GET/resources/crmEngagement/:idRetrieve a Gainsight CC Engagement
POST/resources/crmEngagementCreate a Gainsight CC Engagement
PATCH/resources/crmEngagement/:idUpdate a Gainsight CC Engagement
DEL/resources/crmEngagement/:idDelete a Gainsight CC Engagement
Custom Fields
Supported
The Gainsight CC connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gainsight CC Engagement custom fields to the unified engagement model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Engagement model details

​
Custom

Supported
Can’t find the unified model you need? The Gainsight CC connector supports your own custom model.

​
Webhooks

The Gainsight CC connector supports real-time event subscriptions, allowing you to receive instant notifications when records are created, updated, or deleted. Below are the supported models and their corresponding triggers.
ModelsCreatedUpdatedDeletedAPI Reference
genericContactview event
genericCompanyview event
genericUserview event
genericWorkspaceview event
crmOpportunityview event
crmPipelineview event
crmStageview event
crmEngagementview event

​
Proxy

Supported
The Gainsight CC connector supports our Proxy Request feature, allowing you to directly call any endpoints from Gainsight CC’s public API without needing to handle authentication. Your customer’s token will be automatically set and refreshed as needed, enabling quick implementation of custom connector behaviors. View API Reference.