Engagement

A record of interactions with contacts, companies, and opportunities.

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Fields

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type
enum
Type of engagement (call, meeting, email, task, note).
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direction
enum
Direction of the engagement (inbound, outbound).
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status
enum
Engagement status (planned, inProgress, completed, canceled).
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title
string
Subject or title of the engagement.
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description
string
Engagement content details.
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startedAt
date
Start time in ISO 8601 format.
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endedAt
date
End time in ISO 8601 format.
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duration
number
Duration in seconds.
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owner
genericUser
Owner of the engagement.
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users
genericUser[]
Related users.
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companies
genericCompany[]
Related companies.
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contacts
genericContact[]
Related contacts.
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opportunities
crmOpportunity[]
Related opportunities.

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Custom Fields

Supported
The Engagement model supports our Field Mapping feature, enabling you or your customers to seamlessly map engagement custom fields to the unified engagement model.

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Connectors