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Issue

A support ticket, task or issue that can be tracked and managed.

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Fields

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project
ticketProject
Project this ticket belongs to
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title
string
Title or subject of the ticket
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description
string
Detailed description of the ticket
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status
enum
Current status (OPEN, IN_PROGRESS, RESOLVED, CLOSED)
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priority
enum
Priority level (LOW, MEDIUM, HIGH, URGENT)
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assignee
genericUser
User assigned to handle the ticket
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dueDate
date
When the ticket is due or needs to be resolved by

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Custom Fields

Supported
The Issue model supports our Field Mapping feature, enabling you or your customers to seamlessly map issue custom fields to the unified issue model.

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Connectors

The Accelo connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Accelo Issues
GET/resources/ticketIssue/:idRetrieve a Accelo Issue
POST/resources/ticketIssueCreate a Accelo Issue
PATCH/resources/ticketIssue/:idUpdate a Accelo Issue
DEL/resources/ticketIssue/:idDelete a Accelo Issue

view other models supported by Accelo

The Asana connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Asana Issues
GET/resources/ticketIssue/:idRetrieve a Asana Issue
POST/resources/ticketIssueCreate a Asana Issue
PATCH/resources/ticketIssue/:idUpdate a Asana Issue
DEL/resources/ticketIssue/:idDelete a Asana Issue

view other models supported by Asana

The ClickUp connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search ClickUp Issues
GET/resources/ticketIssue/:idRetrieve a ClickUp Issue
POST/resources/ticketIssueCreate a ClickUp Issue
PATCH/resources/ticketIssue/:idUpdate a ClickUp Issue
DEL/resources/ticketIssue/:idDelete a ClickUp Issue

view other models supported by ClickUp

The ConnectWise PSA connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search ConnectWise PSA Issues
GET/resources/ticketIssue/:idRetrieve a ConnectWise PSA Issue
POST/resources/ticketIssueCreate a ConnectWise PSA Issue
PATCH/resources/ticketIssue/:idUpdate a ConnectWise PSA Issue
DEL/resources/ticketIssue/:idDelete a ConnectWise PSA Issue

view other models supported by ConnectWise PSA

The Front connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Front Issues
GET/resources/ticketIssue/:idRetrieve a Front Issue
POST/resources/ticketIssueCreate a Front Issue
PATCH/resources/ticketIssue/:idUpdate a Front Issue
DEL/resources/ticketIssue/:idDelete a Front Issue

view other models supported by Front

The GitHub connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search GitHub Issues
GET/resources/ticketIssue/:idRetrieve a GitHub Issue
POST/resources/ticketIssueCreate a GitHub Issue
PATCH/resources/ticketIssue/:idUpdate a GitHub Issue
DEL/resources/ticketIssue/:idDelete a GitHub Issue

view other models supported by GitHub

The GitLab connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search GitLab Issues
GET/resources/ticketIssue/:idRetrieve a GitLab Issue
POST/resources/ticketIssueCreate a GitLab Issue
PATCH/resources/ticketIssue/:idUpdate a GitLab Issue
DEL/resources/ticketIssue/:idDelete a GitLab Issue

view other models supported by GitLab

The HubSpot connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search HubSpot Issues
GET/resources/ticketIssue/:idRetrieve a HubSpot Issue
POST/resources/ticketIssueCreate a HubSpot Issue
PATCH/resources/ticketIssue/:idUpdate a HubSpot Issue
DEL/resources/ticketIssue/:idDelete a HubSpot Issue

view other models supported by HubSpot

The Intercom connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Intercom Issues
GET/resources/ticketIssue/:idRetrieve a Intercom Issue
POST/resources/ticketIssueCreate a Intercom Issue
PATCH/resources/ticketIssue/:idUpdate a Intercom Issue
DEL/resources/ticketIssue/:idDelete a Intercom Issue

view other models supported by Intercom

The Jira connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Jira Issues
GET/resources/ticketIssue/:idRetrieve a Jira Issue
POST/resources/ticketIssueCreate a Jira Issue
PATCH/resources/ticketIssue/:idUpdate a Jira Issue
DEL/resources/ticketIssue/:idDelete a Jira Issue

view other models supported by Jira

The Jira Data Center connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Jira Data Center Issues
GET/resources/ticketIssue/:idRetrieve a Jira Data Center Issue
POST/resources/ticketIssueCreate a Jira Data Center Issue
PATCH/resources/ticketIssue/:idUpdate a Jira Data Center Issue
DEL/resources/ticketIssue/:idDelete a Jira Data Center Issue

view other models supported by Jira Data Center

The Linear connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Linear Issues
GET/resources/ticketIssue/:idRetrieve a Linear Issue
POST/resources/ticketIssueCreate a Linear Issue
PATCH/resources/ticketIssue/:idUpdate a Linear Issue
DEL/resources/ticketIssue/:idDelete a Linear Issue

view other models supported by Linear

The Luma connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Luma Issues
GET/resources/ticketIssue/:idRetrieve a Luma Issue
POST/resources/ticketIssueCreate a Luma Issue
PATCH/resources/ticketIssue/:idUpdate a Luma Issue
DEL/resources/ticketIssue/:idDelete a Luma Issue

view other models supported by Luma

The Monday connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Monday Issues
GET/resources/ticketIssue/:idRetrieve a Monday Issue
POST/resources/ticketIssueCreate a Monday Issue
PATCH/resources/ticketIssue/:idUpdate a Monday Issue
DEL/resources/ticketIssue/:idDelete a Monday Issue

view other models supported by Monday

The Teamwork connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Teamwork Issues
GET/resources/ticketIssue/:idRetrieve a Teamwork Issue
POST/resources/ticketIssueCreate a Teamwork Issue
PATCH/resources/ticketIssue/:idUpdate a Teamwork Issue
DEL/resources/ticketIssue/:idDelete a Teamwork Issue

view other models supported by Teamwork

The TickTick connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search TickTick Issues
GET/resources/ticketIssue/:idRetrieve a TickTick Issue
POST/resources/ticketIssueCreate a TickTick Issue
PATCH/resources/ticketIssue/:idUpdate a TickTick Issue
DEL/resources/ticketIssue/:idDelete a TickTick Issue

view other models supported by TickTick

The Todoist connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Todoist Issues
GET/resources/ticketIssue/:idRetrieve a Todoist Issue
POST/resources/ticketIssueCreate a Todoist Issue
PATCH/resources/ticketIssue/:idUpdate a Todoist Issue
DEL/resources/ticketIssue/:idDelete a Todoist Issue

view other models supported by Todoist

The Trello connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Trello Issues
GET/resources/ticketIssue/:idRetrieve a Trello Issue
POST/resources/ticketIssueCreate a Trello Issue
PATCH/resources/ticketIssue/:idUpdate a Trello Issue
DEL/resources/ticketIssue/:idDelete a Trello Issue

view other models supported by Trello

The Zendesk connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Zendesk Issues
GET/resources/ticketIssue/:idRetrieve a Zendesk Issue
POST/resources/ticketIssueCreate a Zendesk Issue
PATCH/resources/ticketIssue/:idUpdate a Zendesk Issue
DEL/resources/ticketIssue/:idDelete a Zendesk Issue

view other models supported by Zendesk

The Zoho Desk connector seamlessly integrates with our unified ticketIssue model.

API Reference
GET/resources/ticketIssueList and Search Zoho Desk Issues
GET/resources/ticketIssue/:idRetrieve a Zoho Desk Issue
POST/resources/ticketIssueCreate a Zoho Desk Issue
PATCH/resources/ticketIssue/:idUpdate a Zoho Desk Issue
DEL/resources/ticketIssue/:idDelete a Zoho Desk Issue

view other models supported by Zoho Desk