Issue
Open-Source Unified Issue Model
Issue
A support ticket, task or issue that can be tracked and managed.
Fields
Project this ticket belongs to
Title or subject of the ticket
Detailed description of the ticket
Current status (OPEN, IN_PROGRESS, RESOLVED, CLOSED)
Priority level (LOW, MEDIUM, HIGH, URGENT)
User assigned to handle the ticket
When the ticket is due or needs to be resolved by
Custom Fields
Supported
The Issue model supports our Field Mapping feature, enabling you or your customers
to seamlessly map issue custom fields to the unified issue model.
Connectors
Accelo
Accelo
The Accelo connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Accelo Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Accelo Issue |
| POST | /resources/ticketIssue | Create a Accelo Issue |
| PATCH | /resources/ticketIssue/:id | Update a Accelo Issue |
| DEL | /resources/ticketIssue/:id | Delete a Accelo Issue |
Asana
Asana
The Asana connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Asana Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Asana Issue |
| POST | /resources/ticketIssue | Create a Asana Issue |
| PATCH | /resources/ticketIssue/:id | Update a Asana Issue |
| DEL | /resources/ticketIssue/:id | Delete a Asana Issue |
ClickUp
ClickUp
The ClickUp connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search ClickUp Issues |
| GET | /resources/ticketIssue/:id | Retrieve a ClickUp Issue |
| POST | /resources/ticketIssue | Create a ClickUp Issue |
| PATCH | /resources/ticketIssue/:id | Update a ClickUp Issue |
| DEL | /resources/ticketIssue/:id | Delete a ClickUp Issue |
ConnectWise PSA
ConnectWise PSA
The ConnectWise PSA connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search ConnectWise PSA Issues |
| GET | /resources/ticketIssue/:id | Retrieve a ConnectWise PSA Issue |
| POST | /resources/ticketIssue | Create a ConnectWise PSA Issue |
| PATCH | /resources/ticketIssue/:id | Update a ConnectWise PSA Issue |
| DEL | /resources/ticketIssue/:id | Delete a ConnectWise PSA Issue |
Front
Front
The Front connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Front Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Front Issue |
| POST | /resources/ticketIssue | Create a Front Issue |
| PATCH | /resources/ticketIssue/:id | Update a Front Issue |
| DEL | /resources/ticketIssue/:id | Delete a Front Issue |
GitHub
GitHub
The GitHub connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search GitHub Issues |
| GET | /resources/ticketIssue/:id | Retrieve a GitHub Issue |
| POST | /resources/ticketIssue | Create a GitHub Issue |
| PATCH | /resources/ticketIssue/:id | Update a GitHub Issue |
| DEL | /resources/ticketIssue/:id | Delete a GitHub Issue |
GitLab
GitLab
The GitLab connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search GitLab Issues |
| GET | /resources/ticketIssue/:id | Retrieve a GitLab Issue |
| POST | /resources/ticketIssue | Create a GitLab Issue |
| PATCH | /resources/ticketIssue/:id | Update a GitLab Issue |
| DEL | /resources/ticketIssue/:id | Delete a GitLab Issue |
HubSpot
HubSpot
The HubSpot connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search HubSpot Issues |
| GET | /resources/ticketIssue/:id | Retrieve a HubSpot Issue |
| POST | /resources/ticketIssue | Create a HubSpot Issue |
| PATCH | /resources/ticketIssue/:id | Update a HubSpot Issue |
| DEL | /resources/ticketIssue/:id | Delete a HubSpot Issue |
Intercom
Intercom
The Intercom connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Intercom Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Intercom Issue |
| POST | /resources/ticketIssue | Create a Intercom Issue |
| PATCH | /resources/ticketIssue/:id | Update a Intercom Issue |
| DEL | /resources/ticketIssue/:id | Delete a Intercom Issue |
Jira
Jira
The Jira connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Jira Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Jira Issue |
| POST | /resources/ticketIssue | Create a Jira Issue |
| PATCH | /resources/ticketIssue/:id | Update a Jira Issue |
| DEL | /resources/ticketIssue/:id | Delete a Jira Issue |
Jira Data Center
Jira Data Center
The Jira Data Center connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Jira Data Center Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Jira Data Center Issue |
| POST | /resources/ticketIssue | Create a Jira Data Center Issue |
| PATCH | /resources/ticketIssue/:id | Update a Jira Data Center Issue |
| DEL | /resources/ticketIssue/:id | Delete a Jira Data Center Issue |
Linear
Linear
The Linear connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Linear Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Linear Issue |
| POST | /resources/ticketIssue | Create a Linear Issue |
| PATCH | /resources/ticketIssue/:id | Update a Linear Issue |
| DEL | /resources/ticketIssue/:id | Delete a Linear Issue |
Luma
Luma
The Luma connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Luma Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Luma Issue |
| POST | /resources/ticketIssue | Create a Luma Issue |
| PATCH | /resources/ticketIssue/:id | Update a Luma Issue |
| DEL | /resources/ticketIssue/:id | Delete a Luma Issue |
Monday
Monday
The Monday connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Monday Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Monday Issue |
| POST | /resources/ticketIssue | Create a Monday Issue |
| PATCH | /resources/ticketIssue/:id | Update a Monday Issue |
| DEL | /resources/ticketIssue/:id | Delete a Monday Issue |
Teamwork
Teamwork
The Teamwork connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Teamwork Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Teamwork Issue |
| POST | /resources/ticketIssue | Create a Teamwork Issue |
| PATCH | /resources/ticketIssue/:id | Update a Teamwork Issue |
| DEL | /resources/ticketIssue/:id | Delete a Teamwork Issue |
TickTick
TickTick
The TickTick connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search TickTick Issues |
| GET | /resources/ticketIssue/:id | Retrieve a TickTick Issue |
| POST | /resources/ticketIssue | Create a TickTick Issue |
| PATCH | /resources/ticketIssue/:id | Update a TickTick Issue |
| DEL | /resources/ticketIssue/:id | Delete a TickTick Issue |
Todoist
Todoist
The Todoist connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Todoist Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Todoist Issue |
| POST | /resources/ticketIssue | Create a Todoist Issue |
| PATCH | /resources/ticketIssue/:id | Update a Todoist Issue |
| DEL | /resources/ticketIssue/:id | Delete a Todoist Issue |
Trello
Trello
The Trello connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Trello Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Trello Issue |
| POST | /resources/ticketIssue | Create a Trello Issue |
| PATCH | /resources/ticketIssue/:id | Update a Trello Issue |
| DEL | /resources/ticketIssue/:id | Delete a Trello Issue |
Zendesk
Zendesk
The Zendesk connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Zendesk Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Zendesk Issue |
| POST | /resources/ticketIssue | Create a Zendesk Issue |
| PATCH | /resources/ticketIssue/:id | Update a Zendesk Issue |
| DEL | /resources/ticketIssue/:id | Delete a Zendesk Issue |
Zoho Desk
Zoho Desk
The Zoho Desk connector seamlessly integrates with our unified
ticketIssue model.
API Reference
| GET | /resources/ticketIssue | List and Search Zoho Desk Issues |
| GET | /resources/ticketIssue/:id | Retrieve a Zoho Desk Issue |
| POST | /resources/ticketIssue | Create a Zoho Desk Issue |
| PATCH | /resources/ticketIssue/:id | Update a Zoho Desk Issue |
| DEL | /resources/ticketIssue/:id | Delete a Zoho Desk Issue |