Zendesk
Authorization
OAuth
OAuth
genericContact::create
, genericUser::list
).✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection
View our step-by-step integration guideWhitelabel
You can choose to provide your own set of
clientId
and clientSecret
for this
connector from the Morph Cloud dashboard; allowing a fully whitelabled experience
for your end-customers.Try a live demo of Zendesk connection ✨
Try a live demo of Zendesk connection ✨
Select a connector below to experience our seamless authentication flow and see how easy it is to connect third-party services.
Models
Generic
Contact
Contact
The Zendesk connector seamlessly integrates with our unified genericContact
model, enabling you to manage Contacts with rich data including firstName
, lastName
, phoneNumber
, email
and other key details
GET | /resources/genericContact | List and Search Zendesk Contacts |
GET | /resources/genericContact/:id | Retrieve a Zendesk Contact |
POST | /resources/genericContact | Create a Zendesk Contact |
PATCH | /resources/genericContact/:id | Update a Zendesk Contact |
DEL | /resources/genericContact/:id | Delete a Zendesk Contact |
The Zendesk connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Zendesk Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Contact model details
Company
Company
The Zendesk connector seamlessly integrates with our unified genericCompany
model, enabling you to manage Companies with rich data including name
and other key details
GET | /resources/genericCompany | List and Search Zendesk Companies |
GET | /resources/genericCompany/:id | Retrieve a Zendesk Company |
POST | /resources/genericCompany | Create a Zendesk Company |
PATCH | /resources/genericCompany/:id | Update a Zendesk Company |
DEL | /resources/genericCompany/:id | Delete a Zendesk Company |
The Zendesk connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Zendesk Company custom fields to the unified company model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Company model details
User
User
The Zendesk connector seamlessly integrates with our unified genericUser
model, enabling you to manage Users with rich data including firstName
, lastName
, email
and other key details
GET | /resources/genericUser | List and Search Zendesk Users |
GET | /resources/genericUser/:id | Retrieve a Zendesk User |
POST | /resources/genericUser | Create a Zendesk User |
PATCH | /resources/genericUser/:id | Update a Zendesk User |
DEL | /resources/genericUser/:id | Delete a Zendesk User |
The Zendesk connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Zendesk User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view User model details
Workspace
Workspace
The Zendesk connector seamlessly integrates with our unified genericWorkspace
model, enabling you to manage Workspaces with rich data including name
and other key details
GET | /resources/genericWorkspace | List and Search Zendesk Workspaces |
GET | /resources/genericWorkspace/:id | Retrieve a Zendesk Workspace |
POST | /resources/genericWorkspace | Create a Zendesk Workspace |
PATCH | /resources/genericWorkspace/:id | Update a Zendesk Workspace |
DEL | /resources/genericWorkspace/:id | Delete a Zendesk Workspace |
The Zendesk connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Zendesk Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Workspace model details
Ticketing
Project
Project
The Zendesk connector seamlessly integrates with our unified ticketProject
model, enabling you to manage Projects with rich data including name
, description
, members
and other key details
GET | /resources/ticketProject | List and Search Zendesk Projects |
GET | /resources/ticketProject/:id | Retrieve a Zendesk Project |
POST | /resources/ticketProject | Create a Zendesk Project |
PATCH | /resources/ticketProject/:id | Update a Zendesk Project |
DEL | /resources/ticketProject/:id | Delete a Zendesk Project |
view Project model details
Issue
Issue
The Zendesk connector seamlessly integrates with our unified ticketIssue
model, enabling you to manage Issues with rich data including project
, title
, description
, status
, priority
and other key details
GET | /resources/ticketIssue | List and Search Zendesk Issues |
GET | /resources/ticketIssue/:id | Retrieve a Zendesk Issue |
POST | /resources/ticketIssue | Create a Zendesk Issue |
PATCH | /resources/ticketIssue/:id | Update a Zendesk Issue |
DEL | /resources/ticketIssue/:id | Delete a Zendesk Issue |
view Issue model details
Comment
Comment
The Zendesk connector seamlessly integrates with our unified ticketComment
model, enabling you to manage Comments with rich data including issue
, author
, content
, isInternal
and other key details
GET | /resources/ticketComment | List and Search Zendesk Comments |
GET | /resources/ticketComment/:id | Retrieve a Zendesk Comment |
POST | /resources/ticketComment | Create a Zendesk Comment |
PATCH | /resources/ticketComment/:id | Update a Zendesk Comment |
DEL | /resources/ticketComment/:id | Delete a Zendesk Comment |
view Comment model details
Custom
Can’t find the unified model you need? The Zendesk connector supports your own custom model.
Webhooks
Events Subscription
Events Subscription
Models | Created | Updated | Deleted | API Reference |
---|---|---|---|---|
genericContact | view event | |||
genericCompany | view event | |||
genericUser | view event | |||
genericWorkspace | view event | |||
ticketProject | view event | |||
ticketIssue | view event | |||
ticketComment | view event |
Proxy
The Zendesk connector supports our
Proxy Request
feature, allowing you to directly
call any endpoints from Zendesk’s public API without needing to handle authentication.
Your customer’s token will be automatically set and refreshed as needed, enabling
quick implementation of custom connector behaviors. View API Reference.