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Call Transcript

A transcript of a recorded phone call with speaker information.

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Fields

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call
telephonyCall
Reference to the call this transcript belongs to
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duration
number
Duration of the call in seconds
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segments
object[]
Transcript segments with timing information
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speakers
object[]
List of speakers in the transcript

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Custom Fields

Supported
The Call Transcript model supports our Field Mapping feature, enabling you or your customers to seamlessly map call transcript custom fields to the unified call transcript model.

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Connectors

The Aircall connector seamlessly integrates with our unified telephonyCallTranscript model.

API Reference
GET/resources/telephonyCallTranscript[List and Search Aircall Call Transcripts](./../api-reference/models/call transcript/list-call transcript)
GET/resources/telephonyCallTranscript/:id[Retrieve a Aircall Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript)
POST/resources/telephonyCallTranscript[Create a Aircall Call Transcript](./../api-reference/models/call transcript/create-call transcript)
PATCH/resources/telephonyCallTranscript/:id[Update a Aircall Call Transcript](./../api-reference/models/call transcript/update-call transcript)
DEL/resources/telephonyCallTranscript/:id[Delete a Aircall Call Transcript](./../api-reference/models/call transcript/delete-call transcript)

view other models supported by Aircall

The Gong connector seamlessly integrates with our unified telephonyCallTranscript model.

API Reference
GET/resources/telephonyCallTranscript[List and Search Gong Call Transcripts](./../api-reference/models/call transcript/list-call transcript)
GET/resources/telephonyCallTranscript/:id[Retrieve a Gong Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript)
POST/resources/telephonyCallTranscript[Create a Gong Call Transcript](./../api-reference/models/call transcript/create-call transcript)
PATCH/resources/telephonyCallTranscript/:id[Update a Gong Call Transcript](./../api-reference/models/call transcript/update-call transcript)
DEL/resources/telephonyCallTranscript/:id[Delete a Gong Call Transcript](./../api-reference/models/call transcript/delete-call transcript)

view other models supported by Gong

The Dialpad connector seamlessly integrates with our unified telephonyCallTranscript model.

API Reference
GET/resources/telephonyCallTranscript[List and Search Dialpad Call Transcripts](./../api-reference/models/call transcript/list-call transcript)
GET/resources/telephonyCallTranscript/:id[Retrieve a Dialpad Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript)
POST/resources/telephonyCallTranscript[Create a Dialpad Call Transcript](./../api-reference/models/call transcript/create-call transcript)
PATCH/resources/telephonyCallTranscript/:id[Update a Dialpad Call Transcript](./../api-reference/models/call transcript/update-call transcript)
DEL/resources/telephonyCallTranscript/:id[Delete a Dialpad Call Transcript](./../api-reference/models/call transcript/delete-call transcript)

view other models supported by Dialpad

The Ringover connector seamlessly integrates with our unified telephonyCallTranscript model.

API Reference
GET/resources/telephonyCallTranscript[List and Search Ringover Call Transcripts](./../api-reference/models/call transcript/list-call transcript)
GET/resources/telephonyCallTranscript/:id[Retrieve a Ringover Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript)
POST/resources/telephonyCallTranscript[Create a Ringover Call Transcript](./../api-reference/models/call transcript/create-call transcript)
PATCH/resources/telephonyCallTranscript/:id[Update a Ringover Call Transcript](./../api-reference/models/call transcript/update-call transcript)
DEL/resources/telephonyCallTranscript/:id[Delete a Ringover Call Transcript](./../api-reference/models/call transcript/delete-call transcript)

view other models supported by Ringover

The Twilio connector seamlessly integrates with our unified telephonyCallTranscript model.

API Reference
GET/resources/telephonyCallTranscript[List and Search Twilio Call Transcripts](./../api-reference/models/call transcript/list-call transcript)
GET/resources/telephonyCallTranscript/:id[Retrieve a Twilio Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript)
POST/resources/telephonyCallTranscript[Create a Twilio Call Transcript](./../api-reference/models/call transcript/create-call transcript)
PATCH/resources/telephonyCallTranscript/:id[Update a Twilio Call Transcript](./../api-reference/models/call transcript/update-call transcript)
DEL/resources/telephonyCallTranscript/:id[Delete a Twilio Call Transcript](./../api-reference/models/call transcript/delete-call transcript)

view other models supported by Twilio