Call Transcript
Open-Source Unified Call Transcript Model
Call Transcript
A transcript of a recorded phone call with speaker information.
Fields
Reference to the call this transcript belongs to
Duration of the call in seconds
List of speakers in the transcript
Unique speaker identifier
Whether the speaker is internal (user), external (contact), or unknown
Speaker’s name
Phone number of the speaker
Email address of the speaker
Reference to internal user if speaker is internal
Reference to contact if speaker is external
Custom Fields
Supported
The Call Transcript model supports our Field Mapping feature, enabling you or your customers
to seamlessly map call transcript custom fields to the unified call transcript model.
Connectors
The Aircall connector seamlessly integrates with our unified
telephonyCallTranscript model.
API Reference
| GET | /resources/telephonyCallTranscript | [List and Search Aircall Call Transcripts](./../api-reference/models/call transcript/list-call transcript) |
| GET | /resources/telephonyCallTranscript/:id | [Retrieve a Aircall Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript) |
| POST | /resources/telephonyCallTranscript | [Create a Aircall Call Transcript](./../api-reference/models/call transcript/create-call transcript) |
| PATCH | /resources/telephonyCallTranscript/:id | [Update a Aircall Call Transcript](./../api-reference/models/call transcript/update-call transcript) |
| DEL | /resources/telephonyCallTranscript/:id | [Delete a Aircall Call Transcript](./../api-reference/models/call transcript/delete-call transcript) |
The Gong connector seamlessly integrates with our unified
telephonyCallTranscript model.
API Reference
| GET | /resources/telephonyCallTranscript | [List and Search Gong Call Transcripts](./../api-reference/models/call transcript/list-call transcript) |
| GET | /resources/telephonyCallTranscript/:id | [Retrieve a Gong Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript) |
| POST | /resources/telephonyCallTranscript | [Create a Gong Call Transcript](./../api-reference/models/call transcript/create-call transcript) |
| PATCH | /resources/telephonyCallTranscript/:id | [Update a Gong Call Transcript](./../api-reference/models/call transcript/update-call transcript) |
| DEL | /resources/telephonyCallTranscript/:id | [Delete a Gong Call Transcript](./../api-reference/models/call transcript/delete-call transcript) |
The Dialpad connector seamlessly integrates with our unified
telephonyCallTranscript model.
API Reference
| GET | /resources/telephonyCallTranscript | [List and Search Dialpad Call Transcripts](./../api-reference/models/call transcript/list-call transcript) |
| GET | /resources/telephonyCallTranscript/:id | [Retrieve a Dialpad Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript) |
| POST | /resources/telephonyCallTranscript | [Create a Dialpad Call Transcript](./../api-reference/models/call transcript/create-call transcript) |
| PATCH | /resources/telephonyCallTranscript/:id | [Update a Dialpad Call Transcript](./../api-reference/models/call transcript/update-call transcript) |
| DEL | /resources/telephonyCallTranscript/:id | [Delete a Dialpad Call Transcript](./../api-reference/models/call transcript/delete-call transcript) |
The Ringover connector seamlessly integrates with our unified
telephonyCallTranscript model.
API Reference
| GET | /resources/telephonyCallTranscript | [List and Search Ringover Call Transcripts](./../api-reference/models/call transcript/list-call transcript) |
| GET | /resources/telephonyCallTranscript/:id | [Retrieve a Ringover Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript) |
| POST | /resources/telephonyCallTranscript | [Create a Ringover Call Transcript](./../api-reference/models/call transcript/create-call transcript) |
| PATCH | /resources/telephonyCallTranscript/:id | [Update a Ringover Call Transcript](./../api-reference/models/call transcript/update-call transcript) |
| DEL | /resources/telephonyCallTranscript/:id | [Delete a Ringover Call Transcript](./../api-reference/models/call transcript/delete-call transcript) |
The Twilio connector seamlessly integrates with our unified
telephonyCallTranscript model.
API Reference
| GET | /resources/telephonyCallTranscript | [List and Search Twilio Call Transcripts](./../api-reference/models/call transcript/list-call transcript) |
| GET | /resources/telephonyCallTranscript/:id | [Retrieve a Twilio Call Transcript](./../api-reference/models/call transcript/retrieve-call transcript) |
| POST | /resources/telephonyCallTranscript | [Create a Twilio Call Transcript](./../api-reference/models/call transcript/create-call transcript) |
| PATCH | /resources/telephonyCallTranscript/:id | [Update a Twilio Call Transcript](./../api-reference/models/call transcript/update-call transcript) |
| DEL | /resources/telephonyCallTranscript/:id | [Delete a Twilio Call Transcript](./../api-reference/models/call transcript/delete-call transcript) |