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Dialpad

The Dialpad connector enables easy and secure data synchronization between your application and your customers’ Dialpad accounts through unified data models.

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Authorization

The Dialpad connector uses OAuth for secure authentication. When creating a connection, the required OAuth scopes are automatically configured based on your specific operations needs (e.g. genericContact::create, genericUser::list).

✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection

View our step-by-step integration guideWhitelabel
Supported
You can choose to provide your own set of clientId and clientSecret for this connector from the Morph Cloud dashboard; allowing a fully whitelabled experience for your end-customers.
import { Morph } from "@runmorph/cloud";

const morph = Morph({ publicKey: "pk_demo_xxxxxxxxxxxxxxx", secretKey: "sk_demo_xxxxxxxxxxxxxxx"}); 

// create a new connection
const connection = morph.connections({ connectorId: "dialpad", ownerId: "demo" });
await connection.create({ operations:[ "genericContact::list" ]});

// auhtorize the connection
const { auhtorizationUrl } = await connection.authorize();

// redirect the user to the auhtorizationUrl

Live Demo
Select a connector below to experience our seamless authentication flow and see how easy it is to connect third-party services.

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Models

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Generic

The Dialpad connector seamlessly integrates with our unified genericContact model, enabling you to manage Contacts with rich data including firstName, lastName, phoneNumber, email and other key details

API Reference
GET/resources/genericContactList and Search Dialpad Contacts
GET/resources/genericContact/:idRetrieve a Dialpad Contact
POST/resources/genericContactCreate a Dialpad Contact
PATCH/resources/genericContact/:idUpdate a Dialpad Contact
DEL/resources/genericContact/:idDelete a Dialpad Contact
Custom Fields
Supported
The Dialpad connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Dialpad Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Contact model details

The Dialpad connector seamlessly integrates with our unified genericUser model, enabling you to manage Users with rich data including firstName, lastName, email and other key details

API Reference
GET/resources/genericUserList and Search Dialpad Users
GET/resources/genericUser/:idRetrieve a Dialpad User
POST/resources/genericUserCreate a Dialpad User
PATCH/resources/genericUser/:idUpdate a Dialpad User
DEL/resources/genericUser/:idDelete a Dialpad User
Custom Fields
Supported
The Dialpad connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Dialpad User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view User model details

The Dialpad connector seamlessly integrates with our unified genericWorkspace model, enabling you to manage Workspaces with rich data including name and other key details

API Reference
GET/resources/genericWorkspaceList and Search Dialpad Workspaces
GET/resources/genericWorkspace/:idRetrieve a Dialpad Workspace
POST/resources/genericWorkspaceCreate a Dialpad Workspace
PATCH/resources/genericWorkspace/:idUpdate a Dialpad Workspace
DEL/resources/genericWorkspace/:idDelete a Dialpad Workspace
Custom Fields
Supported
The Dialpad connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Dialpad Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Workspace model details

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Telephony

The Dialpad connector seamlessly integrates with our unified telephonyCall model, enabling you to manage Calls with rich data including direction, status, startedAt, answeredAt, endedAt and other key details

API Reference
GET/resources/telephonyCallList and Search Dialpad Calls
GET/resources/telephonyCall/:idRetrieve a Dialpad Call
POST/resources/telephonyCallCreate a Dialpad Call
PATCH/resources/telephonyCall/:idUpdate a Dialpad Call
DEL/resources/telephonyCall/:idDelete a Dialpad Call
Custom Fields
Supported
The Dialpad connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Dialpad Call custom fields to the unified call model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Call model details

The Dialpad connector seamlessly integrates with our unified telephonyCallTranscript model, enabling you to manage Call Transcripts with rich data including call, duration, segments, speakers and other key details

API Reference
GET/resources/telephonyCallTranscriptList and Search Dialpad Call Transcripts
GET/resources/telephonyCallTranscript/:idRetrieve a Dialpad Call Transcript
POST/resources/telephonyCallTranscriptCreate a Dialpad Call Transcript
PATCH/resources/telephonyCallTranscript/:idUpdate a Dialpad Call Transcript
DEL/resources/telephonyCallTranscript/:idDelete a Dialpad Call Transcript

view Call Transcript model details

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Custom

Supported
Can’t find the unified model you need? The Dialpad connector supports your own custom model.

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Webhooks

The Dialpad connector supports real-time event subscriptions, allowing you to receive instant notifications when records are created, updated, or deleted. Below are the supported models and their corresponding triggers.
ModelsCreatedUpdatedDeletedAPI Reference
genericContactview event
genericUserview event
genericWorkspaceview event
telephonyCallview event
telephonyCallTranscriptview event

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Proxy

Supported
The Dialpad connector supports our Proxy Request feature, allowing you to directly call any endpoints from Dialpad’s public API without needing to handle authentication. Your customer’s token will be automatically set and refreshed as needed, enabling quick implementation of custom connector behaviors. View API Reference.