Dialpad
Authorization
OAuth
OAuth
genericContact::create
, genericUser::list
).✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection
View our step-by-step integration guideWhitelabel
You can choose to provide your own set of
clientId
and clientSecret
for this
connector from the Morph Cloud dashboard; allowing a fully whitelabled experience
for your end-customers.Try a live demo of Dialpad connection ✨
Try a live demo of Dialpad connection ✨
Select a connector below to experience our seamless authentication flow and see how easy it is to connect third-party services.
Models
Generic
Contact
Contact
The Dialpad connector seamlessly integrates with our unified genericContact
model, enabling you to manage Contacts with rich data including firstName
, lastName
, phoneNumber
, email
and other key details
GET | /resources/genericContact | List and Search Dialpad Contacts |
GET | /resources/genericContact/:id | Retrieve a Dialpad Contact |
POST | /resources/genericContact | Create a Dialpad Contact |
PATCH | /resources/genericContact/:id | Update a Dialpad Contact |
DEL | /resources/genericContact/:id | Delete a Dialpad Contact |
The Dialpad connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Dialpad Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Contact model details
User
User
The Dialpad connector seamlessly integrates with our unified genericUser
model, enabling you to manage Users with rich data including firstName
, lastName
, email
and other key details
GET | /resources/genericUser | List and Search Dialpad Users |
GET | /resources/genericUser/:id | Retrieve a Dialpad User |
POST | /resources/genericUser | Create a Dialpad User |
PATCH | /resources/genericUser/:id | Update a Dialpad User |
DEL | /resources/genericUser/:id | Delete a Dialpad User |
The Dialpad connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Dialpad User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view User model details
Workspace
Workspace
The Dialpad connector seamlessly integrates with our unified genericWorkspace
model, enabling you to manage Workspaces with rich data including name
and other key details
GET | /resources/genericWorkspace | List and Search Dialpad Workspaces |
GET | /resources/genericWorkspace/:id | Retrieve a Dialpad Workspace |
POST | /resources/genericWorkspace | Create a Dialpad Workspace |
PATCH | /resources/genericWorkspace/:id | Update a Dialpad Workspace |
DEL | /resources/genericWorkspace/:id | Delete a Dialpad Workspace |
The Dialpad connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Dialpad Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Workspace model details
Telephony
Call
Call
The Dialpad connector seamlessly integrates with our unified telephonyCall
model, enabling you to manage Calls with rich data including direction
, status
, startedAt
, answeredAt
, endedAt
and other key details
GET | /resources/telephonyCall | List and Search Dialpad Calls |
GET | /resources/telephonyCall/:id | Retrieve a Dialpad Call |
POST | /resources/telephonyCall | Create a Dialpad Call |
PATCH | /resources/telephonyCall/:id | Update a Dialpad Call |
DEL | /resources/telephonyCall/:id | Delete a Dialpad Call |
The Dialpad connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Dialpad Call custom fields to the unified call model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Call model details
Call Transcript
Call Transcript
The Dialpad connector seamlessly integrates with our unified telephonyCallTranscript
model, enabling you to manage Call Transcripts with rich data including call
, duration
, segments
, speakers
and other key details
GET | /resources/telephonyCallTranscript | List and Search Dialpad Call Transcripts |
GET | /resources/telephonyCallTranscript/:id | Retrieve a Dialpad Call Transcript |
POST | /resources/telephonyCallTranscript | Create a Dialpad Call Transcript |
PATCH | /resources/telephonyCallTranscript/:id | Update a Dialpad Call Transcript |
DEL | /resources/telephonyCallTranscript/:id | Delete a Dialpad Call Transcript |
view Call Transcript model details
Custom
Can’t find the unified model you need? The Dialpad connector supports your own custom model.
Webhooks
Events Subscription
Events Subscription
Models | Created | Updated | Deleted | API Reference |
---|---|---|---|---|
genericContact | view event | |||
genericUser | view event | |||
genericWorkspace | view event | |||
telephonyCall | view event | |||
telephonyCallTranscript | view event |
Proxy
The Dialpad connector supports our
Proxy Request
feature, allowing you to directly
call any endpoints from Dialpad’s public API without needing to handle authentication.
Your customer’s token will be automatically set and refreshed as needed, enabling
quick implementation of custom connector behaviors. View API Reference.