Skip to main content

Aircall

The Aircall connector enables easy and secure data synchronization between your application and your customers’ Aircall accounts through unified data models.

​
Authorization

The Aircall connector uses OAuth for secure authentication. When creating a connection, the required OAuth scopes are automatically configured based on your specific operations needs (e.g. genericContact::create, genericUser::list).

✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection

View our step-by-step integration guideWhitelabel
Supported
You can choose to provide your own set of clientId and clientSecret for this connector from the Morph Cloud dashboard; allowing a fully whitelabled experience for your end-customers.
import { Morph } from "@runmorph/cloud";

const morph = Morph({ publicKey: "pk_demo_xxxxxxxxxxxxxxx", secretKey: "sk_demo_xxxxxxxxxxxxxxx"}); 

// create a new connection
const connection = morph.connections({ connectorId: "aircall", ownerId: "demo" });
await connection.create({ operations:[ "genericContact::list" ]});

// auhtorize the connection
const { auhtorizationUrl } = await connection.authorize();

// redirect the user to the auhtorizationUrl

Live Demo
Select a connector below to experience our seamless authentication flow and see how easy it is to connect third-party services.

​
Models

​
Generic

The Aircall connector seamlessly integrates with our unified genericContact model, enabling you to manage Contacts with rich data including firstName, lastName, phoneNumber, email and other key details

API Reference
GET/resources/genericContactList and Search Aircall Contacts
GET/resources/genericContact/:idRetrieve a Aircall Contact
POST/resources/genericContactCreate a Aircall Contact
PATCH/resources/genericContact/:idUpdate a Aircall Contact
DEL/resources/genericContact/:idDelete a Aircall Contact
Custom Fields
Supported
The Aircall connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Aircall Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Contact model details

The Aircall connector seamlessly integrates with our unified genericUser model, enabling you to manage Users with rich data including firstName, lastName, email and other key details

API Reference
GET/resources/genericUserList and Search Aircall Users
GET/resources/genericUser/:idRetrieve a Aircall User
POST/resources/genericUserCreate a Aircall User
PATCH/resources/genericUser/:idUpdate a Aircall User
DEL/resources/genericUser/:idDelete a Aircall User
Custom Fields
Supported
The Aircall connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Aircall User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view User model details

The Aircall connector seamlessly integrates with our unified genericWorkspace model, enabling you to manage Workspaces with rich data including name and other key details

API Reference
GET/resources/genericWorkspaceList and Search Aircall Workspaces
GET/resources/genericWorkspace/:idRetrieve a Aircall Workspace
POST/resources/genericWorkspaceCreate a Aircall Workspace
PATCH/resources/genericWorkspace/:idUpdate a Aircall Workspace
DEL/resources/genericWorkspace/:idDelete a Aircall Workspace
Custom Fields
Supported
The Aircall connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Aircall Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Workspace model details

​
Telephony

The Aircall connector seamlessly integrates with our unified telephonyCall model, enabling you to manage Calls with rich data including direction, status, startedAt, answeredAt, endedAt and other key details

API Reference
GET/resources/telephonyCallList and Search Aircall Calls
GET/resources/telephonyCall/:idRetrieve a Aircall Call
POST/resources/telephonyCallCreate a Aircall Call
PATCH/resources/telephonyCall/:idUpdate a Aircall Call
DEL/resources/telephonyCall/:idDelete a Aircall Call
Custom Fields
Supported
The Aircall connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Aircall Call custom fields to the unified call model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Call model details

The Aircall connector seamlessly integrates with our unified telephonyCallTranscript model, enabling you to manage Call Transcripts with rich data including call, duration, segments, speakers and other key details

API Reference
GET/resources/telephonyCallTranscriptList and Search Aircall Call Transcripts
GET/resources/telephonyCallTranscript/:idRetrieve a Aircall Call Transcript
POST/resources/telephonyCallTranscriptCreate a Aircall Call Transcript
PATCH/resources/telephonyCallTranscript/:idUpdate a Aircall Call Transcript
DEL/resources/telephonyCallTranscript/:idDelete a Aircall Call Transcript

view Call Transcript model details

​
Custom

Supported
Can’t find the unified model you need? The Aircall connector supports your own custom model.

​
Webhooks

The Aircall connector supports real-time event subscriptions, allowing you to receive instant notifications when records are created, updated, or deleted. Below are the supported models and their corresponding triggers.
ModelsCreatedUpdatedDeletedAPI Reference
genericContactview event
genericUserview event
genericWorkspaceview event
telephonyCallview event
telephonyCallTranscriptview event

​
Proxy

Supported
The Aircall connector supports our Proxy Request feature, allowing you to directly call any endpoints from Aircall’s public API without needing to handle authentication. Your customer’s token will be automatically set and refreshed as needed, enabling quick implementation of custom connector behaviors. View API Reference.