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Gong

The Gong connector enables easy and secure data synchronization between your application and your customers’ Gong accounts through unified data models.

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Authorization

The Gong connector uses OAuth for secure authentication. When creating a connection, the required OAuth scopes are automatically configured based on your specific operations needs (e.g. genericContact::create, genericUser::list).

✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection

View our step-by-step integration guideWhitelabel
Supported
You can choose to provide your own set of clientId and clientSecret for this connector from the Morph Cloud dashboard; allowing a fully whitelabled experience for your end-customers.
import { Morph } from "@runmorph/cloud";

const morph = Morph({ publicKey: "pk_demo_xxxxxxxxxxxxxxx", secretKey: "sk_demo_xxxxxxxxxxxxxxx"}); 

// create a new connection
const connection = morph.connections({ connectorId: "gong", ownerId: "demo" });
await connection.create({ operations:[ "genericContact::list" ]});

// auhtorize the connection
const { auhtorizationUrl } = await connection.authorize();

// redirect the user to the auhtorizationUrl

Live Demo
Select a connector below to experience our seamless authentication flow and see how easy it is to connect third-party services.

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Models

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Generic

The Gong connector seamlessly integrates with our unified genericContact model, enabling you to manage Contacts with rich data including firstName, lastName, phoneNumber, email and other key details

API Reference
GET/resources/genericContactList and Search Gong Contacts
GET/resources/genericContact/:idRetrieve a Gong Contact
POST/resources/genericContactCreate a Gong Contact
PATCH/resources/genericContact/:idUpdate a Gong Contact
DEL/resources/genericContact/:idDelete a Gong Contact
Custom Fields
Supported
The Gong connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gong Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Contact model details

The Gong connector seamlessly integrates with our unified genericUser model, enabling you to manage Users with rich data including firstName, lastName, email and other key details

API Reference
GET/resources/genericUserList and Search Gong Users
GET/resources/genericUser/:idRetrieve a Gong User
POST/resources/genericUserCreate a Gong User
PATCH/resources/genericUser/:idUpdate a Gong User
DEL/resources/genericUser/:idDelete a Gong User
Custom Fields
Supported
The Gong connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gong User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view User model details

The Gong connector seamlessly integrates with our unified genericWorkspace model, enabling you to manage Workspaces with rich data including name and other key details

API Reference
GET/resources/genericWorkspaceList and Search Gong Workspaces
GET/resources/genericWorkspace/:idRetrieve a Gong Workspace
POST/resources/genericWorkspaceCreate a Gong Workspace
PATCH/resources/genericWorkspace/:idUpdate a Gong Workspace
DEL/resources/genericWorkspace/:idDelete a Gong Workspace
Custom Fields
Supported
The Gong connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gong Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Workspace model details

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Telephony

The Gong connector seamlessly integrates with our unified telephonyCall model, enabling you to manage Calls with rich data including direction, status, startedAt, answeredAt, endedAt and other key details

API Reference
GET/resources/telephonyCallList and Search Gong Calls
GET/resources/telephonyCall/:idRetrieve a Gong Call
POST/resources/telephonyCallCreate a Gong Call
PATCH/resources/telephonyCall/:idUpdate a Gong Call
DEL/resources/telephonyCall/:idDelete a Gong Call
Custom Fields
Supported
The Gong connector supports our Field Mapping feature, enabling you or your customers to seamlessly map Gong Call custom fields to the unified call model. This allows for flexible data synchronization while maintaining data consistency across all connectors.

view Call model details

The Gong connector seamlessly integrates with our unified telephonyCallTranscript model, enabling you to manage Call Transcripts with rich data including call, duration, segments, speakers and other key details

API Reference
GET/resources/telephonyCallTranscriptList and Search Gong Call Transcripts
GET/resources/telephonyCallTranscript/:idRetrieve a Gong Call Transcript
POST/resources/telephonyCallTranscriptCreate a Gong Call Transcript
PATCH/resources/telephonyCallTranscript/:idUpdate a Gong Call Transcript
DEL/resources/telephonyCallTranscript/:idDelete a Gong Call Transcript

view Call Transcript model details

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Custom

Supported
Can’t find the unified model you need? The Gong connector supports your own custom model.

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Webhooks

The Gong connector supports real-time event subscriptions, allowing you to receive instant notifications when records are created, updated, or deleted. Below are the supported models and their corresponding triggers.
ModelsCreatedUpdatedDeletedAPI Reference
genericContactview event
genericUserview event
genericWorkspaceview event
telephonyCallview event
telephonyCallTranscriptview event

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Proxy

Supported
The Gong connector supports our Proxy Request feature, allowing you to directly call any endpoints from Gong’s public API without needing to handle authentication. Your customer’s token will be automatically set and refreshed as needed, enabling quick implementation of custom connector behaviors. View API Reference.