Zoho Desk
Open-Source Zoho Desk Connector
Zoho Desk
The Zoho Desk connector enables easy and secure data synchronization between your application and your customers’ Zoho Desk accounts through unified data models.
Authorization
The Zoho Desk connector uses OAuth for secure authentication. When creating a connection, the required OAuth scopes are automatically configured based on your specific operations needs (e.g. genericContact::create
, genericUser::list
).
✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection
View our step-by-step integration guide
Whitelabel
Supported
You can choose to provide your own set of clientId
and clientSecret
for this
connector from the Morph Cloud dashboard; allowing a fully whitelabled experience
for your end-customers.
import { Morph } from "@runmorph/cloud";
const morph = Morph({ publicKey: "pk_demo_xxxxxxxxxxxxxxx", secretKey: "sk_demo_xxxxxxxxxxxxxxx"});
// create a new connection
const connection = morph.connections({ connectorId: "zoho-desk", ownerId: "demo" });
await connection.create({ operations:[ "genericContact::list" ]});
// auhtorize the connection
const { auhtorizationUrl } = await connection.authorize();
// redirect the user to the auhtorizationUrl
Live Demo
Select a connector below to experience our seamless authentication flow and see
how easy it is to connect third-party services.
Models
Generic
The Zoho Desk connector seamlessly integrates with our unified genericContact
model, enabling you to manage Contacts with rich data including firstName
, lastName
, phoneNumber
, email
and other key details
API Reference
GET | /resources/genericContact | List and Search Zoho Desk Contacts |
GET | /resources/genericContact/:id | Retrieve a Zoho Desk Contact |
POST | /resources/genericContact | Create a Zoho Desk Contact |
PATCH | /resources/genericContact/:id | Update a Zoho Desk Contact |
DEL | /resources/genericContact/:id | Delete a Zoho Desk Contact |
Custom Fields
Supported
The Zoho Desk connector supports our Field Mapping
feature, enabling you or your customers to seamlessly map Zoho Desk Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
The Zoho Desk connector seamlessly integrates with our unified genericCompany
model, enabling you to manage Companies with rich data including name
and other key details
API Reference
GET | /resources/genericCompany | List and Search Zoho Desk Companies |
GET | /resources/genericCompany/:id | Retrieve a Zoho Desk Company |
POST | /resources/genericCompany | Create a Zoho Desk Company |
PATCH | /resources/genericCompany/:id | Update a Zoho Desk Company |
DEL | /resources/genericCompany/:id | Delete a Zoho Desk Company |
Custom Fields
Supported
The Zoho Desk connector supports our Field Mapping
feature, enabling you or your customers to seamlessly map Zoho Desk Company custom fields to the unified company model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
The Zoho Desk connector seamlessly integrates with our unified genericUser
model, enabling you to manage Users with rich data including firstName
, lastName
, email
and other key details
API Reference
GET | /resources/genericUser | List and Search Zoho Desk Users |
GET | /resources/genericUser/:id | Retrieve a Zoho Desk User |
POST | /resources/genericUser | Create a Zoho Desk User |
PATCH | /resources/genericUser/:id | Update a Zoho Desk User |
DEL | /resources/genericUser/:id | Delete a Zoho Desk User |
Custom Fields
Supported
The Zoho Desk connector supports our Field Mapping
feature, enabling you or your customers to seamlessly map Zoho Desk User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
The Zoho Desk connector seamlessly integrates with our unified genericWorkspace
model, enabling you to manage Workspaces with rich data including name
and other key details
API Reference
GET | /resources/genericWorkspace | List and Search Zoho Desk Workspaces |
GET | /resources/genericWorkspace/:id | Retrieve a Zoho Desk Workspace |
POST | /resources/genericWorkspace | Create a Zoho Desk Workspace |
PATCH | /resources/genericWorkspace/:id | Update a Zoho Desk Workspace |
DEL | /resources/genericWorkspace/:id | Delete a Zoho Desk Workspace |
Custom Fields
Supported
The Zoho Desk connector supports our Field Mapping
feature, enabling you or your customers to seamlessly map Zoho Desk Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.
Ticketing
The Zoho Desk connector seamlessly integrates with our unified ticketProject
model, enabling you to manage Projects with rich data including name
, description
, members
and other key details
API Reference
GET | /resources/ticketProject | List and Search Zoho Desk Projects |
GET | /resources/ticketProject/:id | Retrieve a Zoho Desk Project |
POST | /resources/ticketProject | Create a Zoho Desk Project |
PATCH | /resources/ticketProject/:id | Update a Zoho Desk Project |
DEL | /resources/ticketProject/:id | Delete a Zoho Desk Project |
The Zoho Desk connector seamlessly integrates with our unified ticketIssue
model, enabling you to manage Issues with rich data including project
, title
, description
, status
, priority
and other key details
API Reference
GET | /resources/ticketIssue | List and Search Zoho Desk Issues |
GET | /resources/ticketIssue/:id | Retrieve a Zoho Desk Issue |
POST | /resources/ticketIssue | Create a Zoho Desk Issue |
PATCH | /resources/ticketIssue/:id | Update a Zoho Desk Issue |
DEL | /resources/ticketIssue/:id | Delete a Zoho Desk Issue |
The Zoho Desk connector seamlessly integrates with our unified ticketComment
model, enabling you to manage Comments with rich data including issue
, author
, content
, isInternal
and other key details
API Reference
GET | /resources/ticketComment | List and Search Zoho Desk Comments |
GET | /resources/ticketComment/:id | Retrieve a Zoho Desk Comment |
POST | /resources/ticketComment | Create a Zoho Desk Comment |
PATCH | /resources/ticketComment/:id | Update a Zoho Desk Comment |
DEL | /resources/ticketComment/:id | Delete a Zoho Desk Comment |
Custom
Supported
Can’t find the unified model you need? The Zoho Desk connector supports your own custom model.
Webhooks
The Zoho Desk connector supports real-time event subscriptions, allowing you to receive instant notifications when records are created, updated, or deleted. Below are the supported models and their corresponding triggers.
Models | Created | Updated | Deleted | API Reference |
---|---|---|---|---|
genericContact | ||||
genericCompany | ||||
genericUser | ||||
genericWorkspace | ||||
ticketProject | ||||
ticketIssue | ||||
ticketComment |
Proxy
Supported
The Zoho Desk connector supports our Proxy Request
feature, allowing you to directly
call any endpoints from Zoho Desk’s public API without needing to handle authentication.
Your customer’s token will be automatically set and refreshed as needed, enabling
quick implementation of custom connector behaviors. View API Reference.