Zoho Desk
Authorization
OAuth
OAuth
genericContact::create
, genericUser::list
).✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection
View our step-by-step integration guideWhitelabel
You can choose to provide your own set of
clientId
and clientSecret
for this
connector from the Morph Cloud dashboard; allowing a fully whitelabled experience
for your end-customers.Try a live demo of Zoho Desk connection ✨
Try a live demo of Zoho Desk connection ✨
Select a connector below to experience our seamless authentication flow and see how easy it is to connect third-party services.
Models
Generic
Contact
Contact
The Zoho Desk connector seamlessly integrates with our unified genericContact
model, enabling you to manage Contacts with rich data including firstName
, lastName
, phoneNumber
, email
and other key details
GET | /resources/genericContact | List and Search Zoho Desk Contacts |
GET | /resources/genericContact/:id | Retrieve a Zoho Desk Contact |
POST | /resources/genericContact | Create a Zoho Desk Contact |
PATCH | /resources/genericContact/:id | Update a Zoho Desk Contact |
DEL | /resources/genericContact/:id | Delete a Zoho Desk Contact |
The Zoho Desk connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Zoho Desk Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Contact model details
Company
Company
The Zoho Desk connector seamlessly integrates with our unified genericCompany
model, enabling you to manage Companies with rich data including name
and other key details
GET | /resources/genericCompany | List and Search Zoho Desk Companies |
GET | /resources/genericCompany/:id | Retrieve a Zoho Desk Company |
POST | /resources/genericCompany | Create a Zoho Desk Company |
PATCH | /resources/genericCompany/:id | Update a Zoho Desk Company |
DEL | /resources/genericCompany/:id | Delete a Zoho Desk Company |
The Zoho Desk connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Zoho Desk Company custom fields to the unified company model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Company model details
User
User
The Zoho Desk connector seamlessly integrates with our unified genericUser
model, enabling you to manage Users with rich data including firstName
, lastName
, email
and other key details
GET | /resources/genericUser | List and Search Zoho Desk Users |
GET | /resources/genericUser/:id | Retrieve a Zoho Desk User |
POST | /resources/genericUser | Create a Zoho Desk User |
PATCH | /resources/genericUser/:id | Update a Zoho Desk User |
DEL | /resources/genericUser/:id | Delete a Zoho Desk User |
The Zoho Desk connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Zoho Desk User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view User model details
Workspace
Workspace
The Zoho Desk connector seamlessly integrates with our unified genericWorkspace
model, enabling you to manage Workspaces with rich data including name
and other key details
GET | /resources/genericWorkspace | List and Search Zoho Desk Workspaces |
GET | /resources/genericWorkspace/:id | Retrieve a Zoho Desk Workspace |
POST | /resources/genericWorkspace | Create a Zoho Desk Workspace |
PATCH | /resources/genericWorkspace/:id | Update a Zoho Desk Workspace |
DEL | /resources/genericWorkspace/:id | Delete a Zoho Desk Workspace |
The Zoho Desk connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Zoho Desk Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Workspace model details
Ticketing
Project
Project
The Zoho Desk connector seamlessly integrates with our unified ticketProject
model, enabling you to manage Projects with rich data including name
, description
, members
and other key details
GET | /resources/ticketProject | List and Search Zoho Desk Projects |
GET | /resources/ticketProject/:id | Retrieve a Zoho Desk Project |
POST | /resources/ticketProject | Create a Zoho Desk Project |
PATCH | /resources/ticketProject/:id | Update a Zoho Desk Project |
DEL | /resources/ticketProject/:id | Delete a Zoho Desk Project |
view Project model details
Issue
Issue
The Zoho Desk connector seamlessly integrates with our unified ticketIssue
model, enabling you to manage Issues with rich data including project
, title
, description
, status
, priority
and other key details
GET | /resources/ticketIssue | List and Search Zoho Desk Issues |
GET | /resources/ticketIssue/:id | Retrieve a Zoho Desk Issue |
POST | /resources/ticketIssue | Create a Zoho Desk Issue |
PATCH | /resources/ticketIssue/:id | Update a Zoho Desk Issue |
DEL | /resources/ticketIssue/:id | Delete a Zoho Desk Issue |
view Issue model details
Comment
Comment
The Zoho Desk connector seamlessly integrates with our unified ticketComment
model, enabling you to manage Comments with rich data including issue
, author
, content
, isInternal
and other key details
GET | /resources/ticketComment | List and Search Zoho Desk Comments |
GET | /resources/ticketComment/:id | Retrieve a Zoho Desk Comment |
POST | /resources/ticketComment | Create a Zoho Desk Comment |
PATCH | /resources/ticketComment/:id | Update a Zoho Desk Comment |
DEL | /resources/ticketComment/:id | Delete a Zoho Desk Comment |
view Comment model details
Custom
Can’t find the unified model you need? The Zoho Desk connector supports your own custom model.
Webhooks
Events Subscription
Events Subscription
Models | Created | Updated | Deleted | API Reference |
---|---|---|---|---|
genericContact | view event | |||
genericCompany | view event | |||
genericUser | view event | |||
genericWorkspace | view event | |||
ticketProject | view event | |||
ticketIssue | view event | |||
ticketComment | view event |
Proxy
The Zoho Desk connector supports our
Proxy Request
feature, allowing you to directly
call any endpoints from Zoho Desk’s public API without needing to handle authentication.
Your customer’s token will be automatically set and refreshed as needed, enabling
quick implementation of custom connector behaviors. View API Reference.