Medallia
Authorization
OAuth
OAuth
genericContact::create
, genericUser::list
).✓ Automatic token refresh handling
✓ Proactive insufficient permissions detection
View our step-by-step integration guideWhitelabel
You can choose to provide your own set of
clientId
and clientSecret
for this
connector from the Morph Cloud dashboard; allowing a fully whitelabled experience
for your end-customers.Try a live demo of Medallia connection ✨
Try a live demo of Medallia connection ✨
Select a connector below to experience our seamless authentication flow and see how easy it is to connect third-party services.
Models
Generic
Contact
Contact
The Medallia connector seamlessly integrates with our unified genericContact
model, enabling you to manage Contacts with rich data including firstName
, lastName
, phoneNumber
, email
and other key details
GET | /resources/genericContact | List and Search Medallia Contacts |
GET | /resources/genericContact/:id | Retrieve a Medallia Contact |
POST | /resources/genericContact | Create a Medallia Contact |
PATCH | /resources/genericContact/:id | Update a Medallia Contact |
DEL | /resources/genericContact/:id | Delete a Medallia Contact |
The Medallia connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Medallia Contact custom fields to the unified contact model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Contact model details
Company
Company
The Medallia connector seamlessly integrates with our unified genericCompany
model, enabling you to manage Companies with rich data including name
and other key details
GET | /resources/genericCompany | List and Search Medallia Companies |
GET | /resources/genericCompany/:id | Retrieve a Medallia Company |
POST | /resources/genericCompany | Create a Medallia Company |
PATCH | /resources/genericCompany/:id | Update a Medallia Company |
DEL | /resources/genericCompany/:id | Delete a Medallia Company |
The Medallia connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Medallia Company custom fields to the unified company model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Company model details
User
User
The Medallia connector seamlessly integrates with our unified genericUser
model, enabling you to manage Users with rich data including firstName
, lastName
, email
and other key details
GET | /resources/genericUser | List and Search Medallia Users |
GET | /resources/genericUser/:id | Retrieve a Medallia User |
POST | /resources/genericUser | Create a Medallia User |
PATCH | /resources/genericUser/:id | Update a Medallia User |
DEL | /resources/genericUser/:id | Delete a Medallia User |
The Medallia connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Medallia User custom fields to the unified user model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view User model details
Workspace
Workspace
The Medallia connector seamlessly integrates with our unified genericWorkspace
model, enabling you to manage Workspaces with rich data including name
and other key details
GET | /resources/genericWorkspace | List and Search Medallia Workspaces |
GET | /resources/genericWorkspace/:id | Retrieve a Medallia Workspace |
POST | /resources/genericWorkspace | Create a Medallia Workspace |
PATCH | /resources/genericWorkspace/:id | Update a Medallia Workspace |
DEL | /resources/genericWorkspace/:id | Delete a Medallia Workspace |
The Medallia connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Medallia Workspace custom fields to the unified workspace model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Workspace model details
CRM
Opportunity
Opportunity
The Medallia connector seamlessly integrates with our unified crmOpportunity
model, enabling you to manage Opportunities with rich data including name
, amount
, currency
, pipeline
, stage
and other key details
GET | /resources/crmOpportunity | List and Search Medallia Opportunities |
GET | /resources/crmOpportunity/:id | Retrieve a Medallia Opportunity |
POST | /resources/crmOpportunity | Create a Medallia Opportunity |
PATCH | /resources/crmOpportunity/:id | Update a Medallia Opportunity |
DEL | /resources/crmOpportunity/:id | Delete a Medallia Opportunity |
The Medallia connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Medallia Opportunity custom fields to the unified opportunity model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Opportunity model details
Pipeline
Pipeline
The Medallia connector seamlessly integrates with our unified crmPipeline
model, enabling you to manage Pipelines with rich data including name
, stages
and other key details
GET | /resources/crmPipeline | List and Search Medallia Pipelines |
GET | /resources/crmPipeline/:id | Retrieve a Medallia Pipeline |
POST | /resources/crmPipeline | Create a Medallia Pipeline |
PATCH | /resources/crmPipeline/:id | Update a Medallia Pipeline |
DEL | /resources/crmPipeline/:id | Delete a Medallia Pipeline |
view Pipeline model details
Stage
Stage
The Medallia connector seamlessly integrates with our unified crmStage
model, enabling you to manage Stages with rich data including pipeline
, name
, type
and other key details
GET | /resources/crmStage | List and Search Medallia Stages |
GET | /resources/crmStage/:id | Retrieve a Medallia Stage |
POST | /resources/crmStage | Create a Medallia Stage |
PATCH | /resources/crmStage/:id | Update a Medallia Stage |
DEL | /resources/crmStage/:id | Delete a Medallia Stage |
view Stage model details
Engagement
Engagement
The Medallia connector seamlessly integrates with our unified crmEngagement
model, enabling you to manage Engagements with rich data including type
, direction
, status
, title
, description
and other key details
GET | /resources/crmEngagement | List and Search Medallia Engagements |
GET | /resources/crmEngagement/:id | Retrieve a Medallia Engagement |
POST | /resources/crmEngagement | Create a Medallia Engagement |
PATCH | /resources/crmEngagement/:id | Update a Medallia Engagement |
DEL | /resources/crmEngagement/:id | Delete a Medallia Engagement |
The Medallia connector supports our
Field Mapping
feature, enabling you or your customers to seamlessly map Medallia Engagement custom fields to the unified engagement model. This allows for flexible data synchronization while maintaining data consistency across all connectors.view Engagement model details
Custom
Can’t find the unified model you need? The Medallia connector supports your own custom model.
Webhooks
Events Subscription
Events Subscription
Models | Created | Updated | Deleted | API Reference |
---|---|---|---|---|
genericContact | view event | |||
genericCompany | view event | |||
genericUser | view event | |||
genericWorkspace | view event | |||
crmOpportunity | view event | |||
crmPipeline | view event | |||
crmStage | view event | |||
crmEngagement | view event |
Proxy
The Medallia connector supports our
Proxy Request
feature, allowing you to directly
call any endpoints from Medallia’s public API without needing to handle authentication.
Your customer’s token will be automatically set and refreshed as needed, enabling
quick implementation of custom connector behaviors. View API Reference.