Ticket Comment
Open-Source Unified Ticket Comment Model
Ticket Comment
A comment or update on a ticket.
Fields
The ticket this comment belongs to
User who wrote the comment
Content of the comment
When the comment was created
Whether this is an internal note or public comment
Custom Fields
Supported
The Ticket Comment model supports our Field Mapping feature, enabling you or your customers
to seamlessly map ticket comment custom fields to the unified ticket comment model.