Ticket Comment
A comment or update on a ticket.
Fields
issueTicket
The ticket this comment belongs to
genericUser
User who wrote the comment
string
Content of the comment
date
When the comment was created
boolean
Whether this is an internal note or public comment
Custom Fields
Supported
The Ticket Comment model supports our
The Ticket Comment model supports our
Field Mapping feature, enabling you or your customers
to seamlessly map ticket comment custom fields to the unified ticket comment model.